Job Description
About the Role
As a Process Analyst in our Agile and Automation team, you will play a crucial role in transforming our Academy’s processes into digital blueprints, ensuring seamless integration with regulatory compliance checkpoints. With a strong focus on automation, AI implementation, and stakeholder support, this is an exciting opportunity for a seasoned Process Analyst to leverage their expertise and contribute to the success of our organization.
Key Responsibilities
- Design visual blueprints of all Academy projects from learner recruitment and SETA registration to EISA and certification QCTO/SETA Integration
- Map regulatory compliance checkpoints into the digital workflow to ensure no “Evidence of Competence” is missed
- Use Google AppSheet and Apps Script to automate manual data entry, learner tracking, and document submissions
- Leverage Gemini for Google Workspace to analyze quality reports and audit findings for rapid gap identification
- Organize compliance and QA tasks into 2-week agile sprints to ensure accreditation renewals and SETA uploads are never late
- Facilitate “Retrospectives” between the QA and Compliance teams to optimize the Quality Management System (QMS)
- Maintain a digital backlog of process improvements, prioritizing those that reduce audit risk or administrative friction
- Ensure all workflows align with specific SETA and QCTO roles (Assessors, Moderators, and Administrators)
- Support the Compliance Officer in ensuring training programs are mapped accurately against the SFIA (Skills Framework for the Information Age) levels
- Build real-time Looker Studio dashboards to provide the QA and Compliance officers with a live view of “compliance health”
Requirements
- Degree or Diploma in Business Process Management, Information Systems, Industrial Engineering, or a related field
- 35 years as a Process Analyst, ideally within a SETA-accredited training provider or educational environment
- Agile Certification: Scrum Master (CSM) or Agile Project Management certification is highly advantageous
Qualifications
- Advanced proficiency in Google Workspace (Sheets, Forms, AppSheet, and Gemini AI)
- Experience with process mapping software (e.g., Lucidchart, Miro, or Visio)
- Understanding of the NQF, SAQA, and QCTO regulatory landscape
Salary & Benefits
- Salary: [Salary amount] per annum
- Benefits: [Benefits package]
Note: As there is no salary information provided in the original job description, I have left this section blank. If you provide the actual salary information, I can fill it in accordingly.
How to Apply
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About IT / Computing / Software Jobs in Gauteng
In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.
Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.
Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.
The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.
For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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