Cradock: Administrator

About the Role

The ideal candidate will serve as the “Face of the Company” , offering professional, friendly, and efficient customer service at all times. This role is an excellent opportunity for someone to work in a fast-paced environment, manage multiple tasks, and provide exceptional support to clients, suppliers, and colleagues.

Key Responsibilities

• Serve as the front desk and customer service point of contact for the company
• Operate the switchboard, answering and directing calls with a professional telephone manner
• Assist walk-in customers, clients, and suppliers courteously and efficiently
• Handle registrations and capture customer information accurately
• Manage cash sales accurately and responsibly
• Perform daily cash-ups, reconciling cash and reporting discrepancies
• Maintain accurate records of financial transactions
• Perform general administrative duties including filing, typing, and document management
• Process stock orders and liaise with suppliers where required
• Assist with wage administration and basic payroll support
• Maintain organized records, both electronic and manual
• Support management with ad hoc administrative tasks as needed

Requirements

• Excellent people skills with a strong customer-service focus
• Ability to work well under pressure and manage multiple tasks
• High attention to detail and accuracy
• Strong communication skills (verbal and written)
• Confident, strong personality with a professional presence
• Ability to work independently and as part of a team
• Organized, reliable, and trustworthy

Qualifications

• Prior experience in front desk, administration, or customer service roles
• Cash-handling and cash-up experience essential
• Exposure to stock ordering and basic payroll/wage administration preferred
• Experience within the agriculture industry or a strong interest in agriculture is highly advantageous

Salary & Benefits

• (No salary information provided)