Cradock: Administrator

About the Role

The successful candidate will serve as the “Face of the Company” at our Cradock location, providing exceptional customer service to walk-in customers, clients, and suppliers while operating the switchboard with a professional telephone manner.

Key Responsibilities

• Serve as the front desk representative, offering professional, friendly, and efficient customer service at all times
• Operate the switchboard, answering and directing calls with a professional telephone manner
• Assist walk-in customers, clients, and suppliers courteously and efficiently
• Handle registrations and capture customer information accurately
• Manage cash sales accurately and responsibly
• Perform daily cash-ups, reconciling cash and reporting discrepancies
• Maintain accurate records of financial transactions
• Perform general administrative duties including filing, typing, and document management
• Process stock orders and liaise with suppliers where required
• Assist with wage administration and basic payroll support
• Maintain organized records, both electronic and manual
• Support management with ad hoc administrative tasks as needed

Requirements

• Excellent people skills with a strong customer-service focus
• Ability to work well under pressure and manage multiple tasks
• High attention to detail and accuracy
• Strong communication skills (verbal and written)
• Confident, strong personality with a professional presence
• Ability to work independently and as part of a team
• Organized, reliable, and trustworthy

Qualifications

None specified.

Salary & Benefits

Not specified.