Lephalale: Reservationist posted by Bright Placements (PTY) Ltd

• Grade 12 / Matric essential.
• 1–2 years’ experience in reservations or front office within a lodge or hospitality environment.
• Experience with lodge reservation systems (Semper, ResRequest, Opera, RoomMaster, or similar) advantageous.
• Understanding of lodge operations, guest journey, and activity coordination.

Skills & Competencies

• Excellent written and verbal communication skills.
• Strong customer service focus with a warm, engaging manner.
• Ability to upsell accommodation, activities, and lodge packages.
• High accuracy and attention to detail.
• Good organisational and administrative skills.
• Ability to handle multiple tasks in a fast-paced lodge environment.
• Proficient in MS Office and reservation systems.

Personal Attributes

• Friendly, welcoming, and professional.
• Passionate about guest experience and hospitality.
• Confident, proactive, and able to work independently.
• Well-presented and well-spoken.
• Calm under pressure and solutions-driven.
• Flexible to accommodate lodge operational demands.