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Limpopo: General Management Couple posted by Bright Placements (PTY) Ltd

Limpopo: General Management Couple posted by Bright Placements (PTY) Ltd

Posted on 2025-08-08 00:00:00

Job Summary

Key Responsibilities

Operational Management:

  • Oversee all lodge departments, ensuring daily operations meet luxury hospitality standards
  • Monitor financial performance, manage budgets, and drive cost-efficiency
  • Resolve challenges and maintain smooth operations, including union engagement when required
  • Champion environmental and sustainable practices across all operations
  • Consistently deliver personalised guest experiences and ensure a warm, welcoming lodge culture

Strategic Planning:

  • Align operational strategies with long-term group objectives
  • Collaborate with group operations leadership on lodge vision and innovation
  • Drive continuous improvement across guest services and operational workflows

Resource & Supply Chain Management

  • Oversee allocation of staff and resources to maintain optimal service standards
  • Manage supplier relationships and ensure timely procurement of goods and services

Team Leadership & Development

  • Lead, motivate, and inspire a high-performing lodge team
  • Foster a culture of excellence, training, and accountability
  • Conduct performance management and succession planning where applicable

Quality Assurance & Guest Satisfaction

  • Uphold brand standards through ongoing quality control
  • Monitor guest feedback and implement service improvements
  • Ensure seamless communication between departments and with Head Office

Technology Integration & Risk Management

  • Integrate relevant hospitality technologies to streamline operations
  • Implement contingency plans and ensure operational readiness for unforeseen events

Minimum Requirements

  • Matric certificate (essential)
  • Minimum 5 years’ General Management experience in a luxury lodge or high-end hospitality environment
  • Formal hospitality degree/diploma preferred
  • Excellent communication, interpersonal, and organisational skills
  • Financial literacy and experience managing budgets and operational reporting
  • Strong leadership and problem-solving abilities, with a guest-centric approach
  • Ability to multitask and operate effectively under pressure
  • Valid RSA ID and driver’s license
  • Own reliable vehicle
  • In-depth knowledge of luxury safari lodge operations and game reserve dynamics
  • Professional appearance and confident, dynamic personality
  • Proficient in MS Word, Excel, and PowerPoint
  • Experience with OPERA Cloud or similar Property Management Systems beneficial

View Job  Cape Town: Showroom Sales Consultant - Somerset West/CT - (High-end Finishings) posted by Lumina Personnel

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