Limpopo: General Management Couple posted by Bright Placements (PTY) Ltd
Posted on 2025-08-29 00:00:00
| Employer | Bright Placements (PTY) Ltd |
|---|---|
| Category | Other Tourism/Hospitality |
| Location | Limpopo / Limpopo |
Job Summary
Key Responsibilities
Operational Management:
- Oversee all lodge departments, ensuring daily operations meet luxury hospitality standards
- Monitor financial performance, manage budgets, and drive cost-efficiency
- Resolve challenges and maintain smooth operations, including union engagement when required
- Champion environmental and sustainable practices across all operations
- Consistently deliver personalised guest experiences and ensure a warm, welcoming lodge culture
Strategic Planning:
- Align operational strategies with long-term group objectives
- Collaborate with group operations leadership on lodge vision and innovation
- Drive continuous improvement across guest services and operational workflows
Resource & Supply Chain Management
- Oversee allocation of staff and resources to maintain optimal service standards
- Manage supplier relationships and ensure timely procurement of goods and services
Team Leadership & Development
- Lead, motivate, and inspire a high-performing lodge team
- Foster a culture of excellence, training, and accountability
- Conduct performance management and succession planning where applicable
Quality Assurance & Guest Satisfaction
- Uphold brand standards through ongoing quality control
- Monitor guest feedback and implement service improvements
- Ensure seamless communication between departments and with Head Office
Technology Integration & Risk Management
- Integrate relevant hospitality technologies to streamline operations
- Implement contingency plans and ensure operational readiness for unforeseen events
Minimum Requirements
- Matric certificate (essential)
- Minimum 5 years’ General Management experience in a luxury lodge or high-end hospitality environment
- Formal hospitality degree/diploma preferred
- Excellent communication, interpersonal, and organisational skills
- Financial literacy and experience managing budgets and operational reporting
- Strong leadership and problem-solving abilities, with a guest-centric approach
- Ability to multitask and operate effectively under pressure
- Valid RSA ID and driver’s license
- Own reliable vehicle
- In-depth knowledge of luxury safari lodge operations and game reserve dynamics
- Professional appearance and confident, dynamic personality
- Proficient in MS Word, Excel, and PowerPoint
- Experience with OPERA Cloud or similar Property Management Systems beneficial
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