Job Description
About the Role
We are seeking a highly motivated and experienced Duty Manager to join our luxury boutique hotel in Melrose North. As the face of the hotel, you will be responsible for ensuring exceptional guest experiences and driving business growth through effective problem-solving and relationship-building.
Key Responsibilities
- Liaise with reservations team to ensure that bookings are correct, and all details required are received timeously including transfers and payment.
- Prepare for advance booking special requests, personalising stays with unique offerings.
- Effectively communicate to relevant team members in other hotel departments.
- Ensure maximum guest satisfaction at every touchpoint of the guest journey.
- Develop and maintain positive working relationships with others and support team to reach common goals.
- Accurately process guests’ invoicing, charges, payments.
- Embody the hotel brand and culture and represent the sustainable ethos.
- Assist in other areas of the hotel as needed.
Requirements
- Qualification in hospitality management (advantageous)
- At least 3-5 years hotel experience
- Fluent oral & written English
- Second language is beneficial
- Previous experience on a hotel property management system (preference)
Qualifications
- Formal education/certifications: None mentioned
Salary & Benefits
- Not specified in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in North Johannesburg
The catering and hospitality industry is a thriving sector in North Johannesburg, offering various career opportunities to individuals with the right skills and passion. Typically, this field is driven by the growth of the tourism and events industries, which creates a demand for skilled professionals in roles such as event coordinators, chefs, and hospitality managers.
In general, salaries for catering and hospitality positions in North Johannesburg can vary widely depending on factors like experience, company size, industry sector, and level of responsibility. However, broadly speaking, entry-level positions may fall within the R200 000 – R350 000 per annum range, while senior roles or those in larger organizations may command higher salaries, typically ranging from R400 000 to R600 000 per annum. It’s essential to note that these are broad estimates and actual salaries can differ significantly.
Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, attention to detail, ability to work under pressure, and a strong understanding of food safety and hygiene practices. Other valuable skills often include event management, marketing, and customer service skills. Additionally, many employers place a high value on certifications in areas such as culinary arts or hospitality management.
The catering and hospitality industry is diverse, with various sectors that commonly employ these roles. The financial services sector, technology industry, manufacturing sector, and tourism industry are just a few examples of the types of industries that often require skilled professionals in this field. Furthermore, many companies in these sectors have locations in North Johannesburg, providing opportunities for job seekers.
Career progression in catering and hospitality is typically based on gaining experience, developing new skills, and taking on additional responsibilities. Many graduates and entry-level professionals can expect to move into senior roles or pursue further education in areas such as culinary arts, event management, or hospitality administration.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Check your social media privacy settings and ensure public content is professional.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Johannesburg: Electrical Designer posted by Hire Resolve
An exciting opportunity has opened up for a skilled Electrical Designer to join a dynamic and growing engineering team based…
View JobCape Town: Sales and FIT Consultant posted by Hire Resolve
Are you passionate about travel, adventure, and crafting unforgettable experiences across Africa? Join our client, a proudly African-owned tour operator...
View JobJohannesburg: Google Ads PPC & Paid Media Specialist (Contract) posted by Hire Resolve
A marketing consultancy and training company based in South Africa but operating worldwide is seeking a skilled Google Ads PPC…
View JobCenturion: Customer Success Specialist posted by Hire Resolve
An established company that offers advanced geospatial products and services is looking for a Customer Success Specialist to join their…
View JobCape Town: Procurement Manager – Solar Industry posted by Hire Resolve
A leading company in the renewable energy sector is looking for a skilled and experienced Procurement Manager with experience in…
View JobKempton Park: Workshop Foreman Coordinator posted by Hire Resolve
An established food manufacturing group is seeking a highly motivated and detail-oriented Workshop Foreman Coordinator to join their maintenance and...
View Job
Browse Employers
Job Alerts