Mogale City: Corporate Conference Coordinator

About the Role

As a Corporate Conference Coordinator in Mogale City, you will be responsible for ensuring seamless event planning and execution, while driving sales growth and client satisfaction. You will work closely with internal teams and external partners to deliver exceptional experiences that meet our clients’ needs.

Key Responsibilities

• Respond to inquiries daily, efficiently quoting clients and providing fast turnaround
• Follow up daily on enquiries and converting enquiries into sales
• Update daily stats report, statuses of bookings & enquiries
• Manage & update client information on RDV and Keap daily
• Yield Management and identify slow dates/ open dates or weeks
• Assist clients and update any requests and planning of teambuilding and other outsourced activities
• Liaise with external Sales agents in the industry
• Conduct site visits and entertain clients at breakfasts & lunches
• Cold calling to past and new clients
• Attend conference expos & workshops where required
• Attend functions & meetings relevant to the industry
• Prepare corporate gift bags and information packs
• Manage the corporate booking diary
• Prepare function sheets, draw up floor plans, and communicate with different internal & external teams/departments
• Capture rooming lists and make changes where necessary
• Participate in Product Development
• Chase deposits/payments

Requirements

• Grade 12
• An accredited certificate or diploma in hospitality or similar (beneficial)
• 2 – 5 years’ experience in the hospitality function, corporate coordination, and sales industry
• Computer literacy – Microsoft Outlook, Word, and Excel
• Hotel Systems experience: Rendezvous, Room Master, Dineplan, and Keap (advantageous)

Qualifications

Salary & Benefits