Job Description
About the Role
As our Assistant Conferencing & Events Manager, you will lead from the front and manage live events to ensure flawless execution and delivery of exceptional guest experiences. This is an operational leadership role where you will be physically present during events to oversee setup, service delivery, breakdown, and guest interaction, and to lead teams on shift, ensuring seamless execution of all event details.
Key Responsibilities
- Manage daily conferencing and events operations to ensure flawless execution and delivery of exceptional guest experiences.
- Lead from the front, manage live events, and take full operational responsibility for service standards, team performance, and financial controls within the department.
- Proactively resolve operational challenges in real time.
- Translate confirmed bookings into executable operational plans and consolidate and track event timelines, function sheets, staffing allocations, and cost controls.
- Chair pre-conferencing meetings, ensuring operational readiness, and conduct site inspections with a clear focus on execution feasibility.
- Monitor event profitability and cost control during execution, manage labour deployment in line with forecasted volumes, ensure accurate billing alignment between operations and sales documentation, and maximise revenue opportunities through effective venue utilisation.
- Lead, train, coach, and motivate a team of permanent and casual staff, enforcing standards relating to service delivery, personal presentation, hygiene, and conduct.
- Manage recruitment, performance management, discipline, and staff development, fostering a culture of accountability, teamwork, and service excellence.
- Maintain a strong presence with clients during events, ensure service excellence, and respond decisively to feedback.
Requirements
- 3 years’ experience in an operational C&E leadership role within a busy, high-volume hotel or events environment.
- Matric (Grade 12) Certificate and relevant tertiary qualification (Hospitality Management or related field).
- Proven experience managing live events and supervising service teams.
- Background in Opera and human resources.
Qualifications
- Relevant tertiary qualification (Hospitality Management or related field).
Salary & Benefits
- Salary details not specified. Comprehensive benefits, including medical aid, retirement and disability funding, are part of the package.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Cape Town City Centre
The hospitality industry in Cape Town City Centre is a thriving sector, driven by the city’s status as a popular tourist destination and hub for business and leisure activities. Typically, job seekers in this field can expect to find employment opportunities across various sectors, including fine dining restaurants, hotels, conference centres, and event management companies. This diversity of settings means that professionals with diverse skill sets are often in demand.
Salary expectations for catering and hospitality positions in Cape Town City Centre vary widely depending on factors such as experience, company size, and industry sector. While broad salary ranges can be estimated, it’s essential to note that actual salaries may differ significantly due to these varying influences. For example, a highly experienced individual in a top-end restaurant may earn between R800 000 and R1 200 000 per annum, while entry-level positions in smaller establishments might pay around R300 000 – R500 000 annually. These figures are only rough estimates and should be taken as general guidelines.
In the hospitality industry, common skills that are often in demand include excellent communication and interpersonal skills, strong attention to detail, ability to work under pressure, physical stamina for long hours on one’s feet, and proficiency in basic food handling and safety procedures. Generally speaking, knowledge of food preparation techniques, wine management, or event planning can be a valuable asset in securing a role.
Industry sectors that commonly employ catering and hospitality professionals include the financial services sector, technology industry, manufacturing sector, and tourism. Other significant players in this space include education institutions, healthcare providers, and corporate event planners. As such, individuals with diverse experience and skills can expect to find opportunities across multiple industries.
Career development is a critical aspect of any professional’s growth. Typically, hospitality professionals may progress from entry-level positions to supervisory or management roles within their current establishment or move into related fields like sales, marketing, or human resources. Opportunities for advancement often exist in larger establishments with more complex operations, while smaller businesses and start-ups may provide opportunities for entrepreneurial innovation and leadership development.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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