Desired Experience & Qualification Matric (Grade 12) Tertiary qualification in Human Resources, Business Administration, or a related field Strong knowledge of HR practices, labour legislation , and basic payroll processes Additional HR certifications or knowledge (e.g. SAGE HR , VIP Payroll , or Labour Relations training ) Minimum 35 years’ experience in HR and office administration , preferably within the restaurant, hospitality, or retail sectors Strong working knowledge of labour law , UIF , COIDA , disciplinary procedures , grievance handling , and HR best practices Experience in payroll processing (weekly/monthly) Ability to manage confidential information and sensitive HR matters Strong problem-solving abilities and the ability to act in the companys best interest Excellent communication, interpersonal, and administrative skills Matric essential; a diploma or degree in Human Resources or Business Admin is advantageous Must be based in Pietermaritzburg or willing to relocate Valid drivers license is an advantage Duties & Responsibilities Manage weekly and monthly payroll , ensuring accuracy and timely submissions Handle UIF , COIDA (Injury on Duty) claims, and associated reporting Maintain and monitor contracts of employment , ensuring timely renewals and expiries Lead or assist in handling grievances and conducting disciplinary inquiries Support and guide store managers on labour relations , including disciplinary procedures and conflict resolution Ensure full compliance with: Basic Conditions of Employment Act (BCEA) Labour Relations Act (LRA) Employment Equity Act (EE) Occupational Health & Safety Act (OHS) Maintain updated and secure HR records and personnel files.