Job Description
About the Role
The Showroom Manager is accountable for the overall performance and day-to-day management of a homechoice showroom, ensuring the delivery of sales targets, high operational standards, exceptional customer experience, effective people leadership, and strong financial and stock controls in line with homechoice policies and values.
Key Responsibilities
- Drive showroom sales performance against agreed targets, budgets, growth objectives, and comparable store performance.
- Lead daily performance discussions and morning huddles, setting clear sales priorities and daily targets.
- Monitor hourly, daily, weekly, and monthly individual and team performance.
- Coach the team to improve conversion, upselling, cross-selling, average basket value, and acquisition.
- Ensure calling lists are actioned daily to manage cancellations and returns in line with business thresholds.
- Monitor new account performance, pass rates, processed accounts, and average spend, implementing corrective action where required.
- Ensure full execution of monthly promotions, online deals, activations, and campaigns to maximize sales opportunities.
- Attend merchandising and promotional briefings and ensure correct in-store implementation, sign-off, and feedback submission.
Requirements
- Minimum of 5 years experience in a retail, sales-driven environment.
- Minimum of 5 years experience leading and managing teams.
- Proven ability to manage performance, expenses, shrinkage, and customer service.
- Matric (Grade 12) or equivalent.
- A tertiary qualification in Retail, Sales, or Marketing.
Qualifications
No specific qualifications mentioned.
Salary & Benefits
Salary details not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in Capricorn
The retail and wholesale sector in Capricorn, South Africa is a dynamic industry with a strong demand for skilled professionals. Typically, this field encompasses a wide range of job opportunities, from sales assistants to logistics managers, across various company sizes and types. Generally, these roles are characterized by fast-paced environments, constant customer interaction, and a need for adaptability in an ever-changing market.
Salary expectations for retail and wholesale positions in Capricorn vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. Broadly speaking, salaries typically fall within the following ranges: R200 000 to R500 000 per annum for entry-level roles, with more experienced professionals earning between R400 000 to R700 000 per annum. However, it’s essential to note that these are general estimates, and actual salaries can differ significantly depending on individual circumstances.
Common skills required for retail and wholesale positions in Capricorn include excellent communication and interpersonal skills, a strong work ethic, ability to multitask, and basic mathematical skills. Additionally, many companies place a high value on digital literacy, including proficiency in Microsoft Office, e-commerce platforms, and customer relationship management software. Other valuable skills include problem-solving, time management, and adaptability.
The retail and wholesale sector is often dominated by the following industries: financial services, technology, manufacturing, and consumer goods. These sectors frequently require a diverse range of skills, from sales and marketing to logistics and supply chain management.
Career development opportunities in this field are numerous, with many companies offering training programs, mentorship schemes, and promotions from within. Typically, career progression paths involve moving into more senior roles, such as department manager or team leader, before potentially taking on leadership positions or transitioning into specialized areas like procurement or supply chain management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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