Port Elizabeth: Alarm Technician

Key Responsibilities: Complete all assigned service calls, installations, takeovers, and linkups within the allocated time frame set by the Alarms Administrators. Communicate promptly with management if time constraints affect job completion, ensuring clients are informed and rescheduled accordingly. Ensure that all work complies with SAIDSA Bylaws 25 & 1-6 and company standards. Maintain professional communication with the Control Room and Alarms Administrator regarding job progress, movements, and any delays. Address any client complaints, excessive false alarms, or control room communication issues due to poor workmanship in your own time. Redo any incorrectly completed work at your own cost if using company time, including fuel reimbursement for unnecessary travel. Adhere to company policies and code of conduct at all times. Report any damaged/broken equipment or furniture at a clients premises to the Alarms Administrator immediately. Identify and report non-compliant equipment or incorrect placements on-site to ensure the client is informed and necessary corrective measures are taken. Follow the standard practice of installing clockwise detectors in ceilings during all service calls and report if one is missing. Ensure completion of assigned work and communicate any obstacles preventing completion to the Alarms Administrator immediately. Comply with all work instructions, memos, and manuals related to the role, including reading, understanding, and signing the H2BAT (How to Be an Alarm Technician) manual.