Pretoria: Manager: Office of the CEO

About the Role

The Manager: Office of the CEO will provide comprehensive administrative and secretarial support to the CEO, ensuring seamless execution of executive priorities and strategic initiatives. This role requires a highly organized and professional individual with excellent communication skills, who can effectively manage multiple tasks, stakeholders, and deadlines.

Key Responsibilities

• Provide comprehensive administrative and secretarial support to the CEO, including preparation of correspondence, reports, presentations, and meeting minutes.
• Manage the CEO’s diary, appointments, task lists, and priority matters.
• Serve as the first point of contact for internal and external stakeholders, ensuring professional communication and timely follow-ups.
• Maintain accurate and up-to-date executive contact records.
• Provide full secretarial support for all meetings chaired by the CEO.
• Coordinate and confirm all travel arrangements for the CEO.
• Monitor travel updates, requirements, and changes.
• Communicate travel alerts and itinerary adjustments proactively.
• Manage document control (electronic and hard copy) ensuring compliance with company standards.
• Consolidate and prepare weekly and monthly CEO briefing packs.
• Track CEO directives, commitments, and follow-up actions to ensure disciplined organisational execution.
• Support preparation for high-level engagements, including media, investor, stakeholder, and internal events.
• Ensure business unit submissions align with CEO expectations and strategic priorities.
• Maintain dashboards and scorecards tracking KPIs, strategic initiatives, and performance progress.
• Collate and validate inputs for CEO, EXCO, and Board reporting.
• Coordinate content for Quarterly and Monthly Business Reviews (QBR/MBR).
• Identify risks, delays, and performance gaps, escalating issues as required.
• Conduct strategic and market research to support executive decision-making.
• Provide operational support on strategic and cross-functional initiatives.
• Facilitate interdepartmental communication to ensure cohesive execution of CEO priorities.
• Escalate unresolved issues promptly to maintain momentum.

Requirements

• Strong administrative and secretarial skills, with experience supporting senior executives.
• Excellent communication and interpersonal skills, with ability to build strong relationships with internal and external stakeholders.
• High level of organisational skills, with ability to prioritise tasks and manage multiple deadlines.
• Proficient in Microsoft Office Suite, particularly Word, Excel, and PowerPoint.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Qualifications

• Bachelor’s degree or equivalent qualification is required.