Job Description
About the Role
We are seeking a highly organised and experienced Operations Coordinator with a solid background in the HVAC industry to join our client’s team based in the Roodeplaat area. The successful candidate will assume full responsibility for the daily operational coordination and control of technical service activities across HVAC Electrical Solar Building Maintenance.
Key Responsibilities
- Tracking all active jobs daily
- Monitoring technician schedules and route planning
- Confirming job bookings and site access with clients
- Ensuring technicians receive complete and accurate job information
- Following up on outstanding job cards
- Verifying accuracy and completeness of job documentation
- Ensuring required paperwork is submitted for quoting and invoicing
- Tracking return visits and outstanding works
- Monitoring job progress and completion timelines
- Confirming parts required for jobs are ordered timeously
- Liaising with stores and stock control
- Scheduling technicians only once parts are available (where applicable)
- Flagging delays immediately to relevant stakeholders
- Preventing technician downtime and unnecessary return visits
- Providing structured job updates where required
- Logging and tracking client complaints or concerns
- Following up on outstanding client matters
- Maintaining professional telephone and email communication
- Escalating sensitive or contractual matters to Directors
Requirements
- Proven experience within the HVAC industry (Non-negotiable)
- Minimum 3–5 years’ experience in operational coordination
- Strong understanding of HVAC workflows and technician scheduling
- Experience managing job cards and service administration
- Strong organisational and administrative control skills
- Excellent verbal and written communication skills
- Ability to work under pressure in a fast-paced environment
- High attention to detail and accountability
- Computer literate (Excel, email, job management systems)
Qualifications
- Formal education/certifications not specified
Salary & Benefits
- Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Tshwane
In Tshwane, South Africa, the demand for administrative, clerical, and secretarial professionals is typically high across various industries. This field offers a stable and rewarding career path for individuals who enjoy working in support roles. Generally, these roles are essential to the smooth operation of businesses, governments, and institutions.
The salary range for admin, clerical, and secretarial positions in Tshwane can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Typically, entry-level positions may start around R20 000 – R30 000 per annum, while more senior roles can command salaries up to R60 000 – R100 000 or more. However, it’s essential to note that actual salaries may be higher or lower than these broad ranges, and individual circumstances can affect compensation.
Common skills required for admin, clerical, and secretarial roles include strong communication and interpersonal skills, attention to detail, organisational abilities, proficiency in Microsoft Office applications (e.g., Word, Excel, PowerPoint), typing speed and accuracy, and basic computer literacy. Other desirable skills may include experience with HR management systems, knowledge of relevant laws and regulations, and the ability to work in a fast-paced environment.
These roles are commonly found in various industries, including financial services sector, technology industry, manufacturing sector, and public sector organisations. The demand for administrative support is particularly high in sectors that require efficient record-keeping, data management, and customer service.
For those interested in pursuing a career in admin, clerical, or secretarial roles, there are opportunities for career development and advancement. Typically, experience and additional training can lead to senior administrative positions, such as team leader or manager. Some individuals may also choose to specialise in areas like HR administration, office management, or project coordination.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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