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Pretoria: Outbound Call Centre Agent (Digital Printing) posted by AtripleA recruitment & temps

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Job Description

Location: Pretoria East

Salary: R7 000 + Incentives

Our client in the Digital Printing industry is looking for an Outbound Call Centre Agent.

Key responsibilities

  • To uphold the brand and the perception of the brand in the market by ensuring a consistent high- quality customer experience when contacting businesses or private individuals by phone
  • Deliver prepared sales scripts to persuade potential customers to avail of Copy Center services and product
  • Describe services and products
  • Respond to questions
  • Identify and overcome objections
  • Take the customer through the sales process
  • Obtain customer information
  • Obtain possible customer leads
  • Maintain customer/potential customer data bases
  • Follow up on initial contacts
  • Capturing all customer interactions whether from telephonic or email on the CRM system

Requirements

  • Matric/ Diploma
  • Understanding of contact center environment and technology
  • 2-3 years previous experience in a Call Centre environment in telesales with a proven track record in sales
  • Preferably have a similar background or in a Copy Center environment
  • Fully bilingual in English and Afrikaans
  • Computer literacy

Send your CV and latest pay slip to *****@*****.co.za

ATripleA Recruitment and Temps

www.********.co.za



GO APPLY NOW

Safe & secure application process

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