Job Description
About the Role
Our client is searching for a Senior Operations Analyst to join their team in Pretoria East, where you will provide first-line support to clients on banking products and assist in processing electronic files for clients.
Key Responsibilities
- Take accountability for client Bank files.
- Ensure that files are processed, and feedback are supplied to clients per update file.
- Confirm file layouts from clients and submissions to the Bank.
- Identify problems, communicate problems and follow up with the Bank or technical team.
- Ensure that the feedback files are created per client request.
- Maintain effective system information and ensure the updates occur timeously.
- Attend to client queries.
- Ensure client processes documentation is up-to-date.
- Check client and Bank Limits.
- Monitor Account Verification Service-Realtime system and report any issues to BANK /Client.
- Ensure that alerts are resolved.
Requirements
- Diploma in an administrative field
- A minimum of 5 years experience in a similar role
- 5+ years experience in MS Office, especially Word and Excel
- SQL experience
- Sound knowledge of the Bank and Insurance industry
Qualifications
No formal education/certifications mentioned.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Banking Jobs in Gauteng
The banking industry in Gauteng, South Africa is a dynamic and growing sector, with a strong demand for skilled professionals. Typically, job seekers in this field can expect to find opportunities across various sectors, including financial services, technology, and manufacturing. Generally, the industry outlook remains positive, with a common expectation of steady growth and expansion.
When it comes to salary expectations, banking positions in Gauteng typically fall within broad ranges, often influenced by factors such as experience, company size, and industry sector. For instance, entry-level positions may start around R400 000 per annum, while senior roles can exceed R800 000. However, please note that these figures are approximate and can vary significantly depending on individual circumstances.
Common skills required for banking roles in Gauteng include proficiency in financial software, strong analytical and problem-solving abilities, excellent communication and interpersonal skills, and a solid understanding of regulatory requirements. Other essential skills often include technical expertise in areas such as accounting, risk management, or compliance. Additionally, many employers place a high value on emotional intelligence, creativity, and adaptability.
The banking industry is commonly found in sectors such as financial services, technology, manufacturing, and corporate finance. Financial services companies, for example, are often major players in the industry, while technology firms may require banking professionals with technical expertise. Manufacturing sector banks also exist, catering to the needs of specific industries.
Career development opportunities abound in the banking industry, with many positions offering clear career progression paths. Typically, entry-level roles can lead to senior management positions or specialized fields such as risk management or compliance. Opportunities for professional development, training, and mentorship are often available within organizations, allowing professionals to build expertise and advance their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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