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Sandton: Senior Travel Designer (Eu/Uk Market) – Sandton (Hybrid) posted by Phoenix Recruitment

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Job Description

About the Role

We are seeking a Senior Travel Designer with a passion for luxury travel and conservation to join our team in Sandton. As a key member of our EU/UK Market team, you will be responsible for crafting extraordinary experiences for our guests and agents. If you have a strong product knowledge, excellent communication skills, and a consultative approach, we want to hear from you.

Key Responsibilities

  • Deliver prompt, professional, and solution-oriented service to agents and guests.
  • Communicate proactively and with clarity.
  • Curate bespoke journeys reflecting guest preferences and Wilderness standards.
  • Identify upselling opportunities to enhance guest experiences.
  • Build trust-based relationships, understand agent preferences, and collaborate with Sales and Operations teams.
  • Quote accurately and timeously, maintain meticulous booking files, and ensure seamless execution of itineraries.
  • Work closely with Operations Specialists to ensure a high-quality guest experience and manage all booking logistics.
  • Optimise bed nights and margins, track financial performance, and ensure revenues are secured.

Requirements

  • Matric Tertiary qualification in Travel & Tourism or Hospitality.
  • 4–5 years in a senior travel design or reservations role; proven experience in itinerary planning, customer service, and sales.
  • Familiarity with TourPlan and Microsoft Office.
  • Exceptional attention to detail.
  • Strong communication (English required, European languages advantageous).
  • Organisational skills, and ability to upsell and personalise travel experiences.

Qualifications

None specified.

Salary & Benefits

Not mentioned.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Catering / hospitality Jobs in North Johannesburg

The catering and hospitality industry is a thriving sector in North Johannesburg, offering various career opportunities to individuals with the right skills and passion. Typically, this field is driven by the growth of the tourism and events industries, which creates a demand for skilled professionals in roles such as event coordinators, chefs, and hospitality managers.

In general, salaries for catering and hospitality positions in North Johannesburg can vary widely depending on factors like experience, company size, industry sector, and level of responsibility. However, broadly speaking, entry-level positions may fall within the R200 000 – R350 000 per annum range, while senior roles or those in larger organizations may command higher salaries, typically ranging from R400 000 to R600 000 per annum. It’s essential to note that these are broad estimates and actual salaries can differ significantly.

Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, attention to detail, ability to work under pressure, and a strong understanding of food safety and hygiene practices. Other valuable skills often include event management, marketing, and customer service skills. Additionally, many employers place a high value on certifications in areas such as culinary arts or hospitality management.

The catering and hospitality industry is diverse, with various sectors that commonly employ these roles. The financial services sector, technology industry, manufacturing sector, and tourism industry are just a few examples of the types of industries that often require skilled professionals in this field. Furthermore, many companies in these sectors have locations in North Johannesburg, providing opportunities for job seekers.

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Career progression in catering and hospitality is typically based on gaining experience, developing new skills, and taking on additional responsibilities. Many graduates and entry-level professionals can expect to move into senior roles or pursue further education in areas such as culinary arts, event management, or hospitality administration.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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