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Sandton: Senior Travel Designer (Eu/Uk Market) – Sandton (Hybrid) posted by Phoenix Recruitment

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Job Description

Luxury Inbound DMC based in Sandton is looking for a passionate luxury travel, conservation minded Senior Travel Designer to help craft extraordinary experiences for their EU/UK Market. As a Senior Travel Designer , you’ll deliver exceptional, personalised travel experiences for guests and agents. You’ll combine deep product knowledge with high-touch service , fast response times and a consultative approach. Your mission: build strong relationships , curate bespoke itineraries and drive sales while maintaining healthy margins. Duties: Deliver prompt, professional, and solution-oriented service to agents and guests. Communicate proactively and with clarity. Curate bespoke journeys reflecting guest preferences and Wilderness standards. Identify upselling opportunities to enhance guest experiences. Build trust-based relationships, understand agent preferences, and collaborate with Sales and Operations teams. Quote accurately and timeously, maintain meticulous booking files, and ensure seamless execution of itineraries. Work closely with Operations Specialists to ensure a high-quality guest experience and manage all booking logistics. Optimise bed nights and margins, track financial performance, and ensure revenues are secured. Stay current on camps and experiences across Southern & East Africa, and confidently position offerings. Use industry systems (WETU, Smartbox, Tourplan, etc.) to streamline processes and enhance service delivery. Requirements: Matric Tertiary qualification in Travel & Tourism or Hospitality. 4–5 years in a senior travel design or reservations role; proven experience in itinerary planning, customer service, and sales; familiarity with TourPlan and Microsoft Office. Exceptional attention to detail Strong communication (English required, European languages advantageous) Organisational skills, and ability to upsell and personalise travel experiences. Personal Attributes: Creative, proactive, service-driven, passionate about wildlife and conservation, able to work under pressure, and dedicated to customer satisfaction.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in North Johannesburg

The catering and hospitality industry is a thriving sector in North Johannesburg, offering various career opportunities to individuals with the right skills and passion. Typically, this field is driven by the growth of the tourism and events industries, which creates a demand for skilled professionals in roles such as event coordinators, chefs, and hospitality managers.

In general, salaries for catering and hospitality positions in North Johannesburg can vary widely depending on factors like experience, company size, industry sector, and level of responsibility. However, broadly speaking, entry-level positions may fall within the R200 000 – R350 000 per annum range, while senior roles or those in larger organizations may command higher salaries, typically ranging from R400 000 to R600 000 per annum. It’s essential to note that these are broad estimates and actual salaries can differ significantly.

Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, attention to detail, ability to work under pressure, and a strong understanding of food safety and hygiene practices. Other valuable skills often include event management, marketing, and customer service skills. Additionally, many employers place a high value on certifications in areas such as culinary arts or hospitality management.

The catering and hospitality industry is diverse, with various sectors that commonly employ these roles. The financial services sector, technology industry, manufacturing sector, and tourism industry are just a few examples of the types of industries that often require skilled professionals in this field. Furthermore, many companies in these sectors have locations in North Johannesburg, providing opportunities for job seekers.

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Career progression in catering and hospitality is typically based on gaining experience, developing new skills, and taking on additional responsibilities. Many graduates and entry-level professionals can expect to move into senior roles or pursue further education in areas such as culinary arts, event management, or hospitality administration.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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