Job Description
About the Role
We are seeking an experienced Claims Manager to join our team in Maputo, Mozambique. As a key member of our operations team, you will be responsible for managing and processing claims, ensuring compliance with company standards, and providing excellent customer service. With 3 years of management experience and expertise in short-term insurance commercial claims, we are looking for someone who is results-driven, assertive, and has excellent interpersonal skills.
Key Responsibilities
- Screen and distribute incoming mail
- Instruct and direct staff regarding proper claims handling and processing
- Authorize all high-value and investigative authority requests above the claims representative authority level
- Conduct scheduled and periodic file reviews to ensure compliance with company standards
- Attend to claims queries that escalate to management level or are in need of management intervention
- Recognize and communicate state and regulatory issues to staff members
- Train and monitor team member’s performance and provide leadership to the team
- Develop and manage a panel of service providers necessary for efficient claims handling
- Liaise with service providers and monitor service levels
- Liaise with brokers / clients
- Liaise with staff and internal departments and monitor service levels
- Monitor loss ratio and report on claims every month
Requirements
- Matric
- 3 years management experience in short-term insurance commercial claims
- Excellent interpersonal skills, assertiveness, resilience, and leadership abilities
- Experience handling Commercial claims
- Demonstrated decision making and problem solving skills
- Ability to work under pressure
- Excellent organizational, time management & personal computer skills
Qualifications
- Matric
Salary & Benefits
$4 000 – $5 000 with an additional bonus structure
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in South Africa
In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.
When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.
Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.
Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.
Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Check your social media privacy settings and ensure public content is professional.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Kempton Park: Storeman posted by Wipcorp Project Management
Matric (with Maths) Minimum of 7 Years as a Storeman – NON NEGOTIABLE Receiving & Dispatching experience essential Valid Forklift…
View JobKempton Park: Pump Field Service Technician posted by Wipcorp Project Management
N4 Mechanical Fitter (Trade Tested) 10 years’ work experience post qualification working with Mechanical Shaft Seals 10 years’ work experience…
View JobKempton Park: Conventional Machinist posted by Wipcorp Project Management
Qualified Artisan Able to work large parts to fine tolerances’ Horizontal & Vertical Boring Mill experience – Essential Conventional Turning…
View JobKempton Park: CNC Machinist posted by Wipcorp Project Management
CNC Machinist CNC Milling & Turning Extensive Knowledge of FANUC & MAZATROL Both G & M codes working experience Conventional…
View JobLenasia: CNC Toolmaker Lenasia posted by Jobs 4 All
Job Summary / PurposeThe CNC Toolmaker is responsible for diagnosing, repairing, modifying, and maintaining all moulds and tooling, as well…
View JobLenasia: Shift Toolmaker Lenasia posted by Jobs 4 All
Job Summary / PurposeThe Toolmaker is responsible for diagnosing, repairing, modifying, and maintaining all moulds and tooling to ensure optimal…
View Job
Browse Employers
Job Alerts