Job Description
About the Role
The Claims Manager (IT) role at AtripleA recruitment & temps in Maputo, Mozambique is a key position responsible for managing commercial insurance claims. The successful candidate will be required to oversee the handling of short-term insurance claims, ensuring compliance with company standards and regulatory requirements.
Key Responsibilities
- Screen and distribute incoming mail.
- Instruct and direct staff regarding proper claims handling and processing.
- Authorize high-value and investigative authority requests above the claims representative authority level.
- Conduct scheduled and periodic file reviews to ensure compliance with company standards.
- Attend to claims queries that escalate to management level or require management intervention.
- Recognize and communicate state and regulatory issues to staff members.
- Train and monitor team member’s performance and provide leadership to the team.
- Develop and manage a panel of service providers necessary for efficient claims handling.
- Liaise with service providers and monitor service levels.
- Liaise with brokers / clients.
- Liaise with staff and internal departments and monitor service levels.
- Monitor loss ratio.
- Submit claims reports on a monthly basis.
- Demonstrate excellent organizational, time management, and personal computer skills.
- Display demonstrated decision-making and problem-solving skills.
- Ability to work under pressure.
- Provide HR assistance to new appointments and interviews.
Requirements
- Matric
- 3 years of management experience
- Excellent interpersonal skills
- Assertiveness
- Resilience
- Leadership abilities
- Experience in handling short-term insurance commercial claims
Salary & Benefits
$4 000 – $5 000 with an additional bonus structure
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in South Africa
In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.
When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.
Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.
Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.
Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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