Job Description
About the Role
The Dealership Parts Sales Executive role is a critical component of our sales team, responsible for driving parts sales growth and ensuring seamless customer experiences. As a key member of our dealership’s operations, you will be expected to provide exceptional service, build strong relationships with customers, and contribute to the overall success of our business.
Key Responsibilities
- Receive, inspect, and accurately document incoming goods.
- Organize, manage, and maintain the parts store, including P2P shelving and general stock organization.
- Conduct monthly and annual stock counts, monitor stock levels, and manage replenishment, including ordering schedules and parameters.
- Place parts orders through DCS, IAL, and other channels; manage backorders and special orders.
- Prepare quotations, process parts invoices, handle deposits, and receipt customer payments.
- Process returns for credit (e.g., Suzuki and Chery) and manage warranty claims and aged stock.
- Monitor accessory sales targets, stock order ratios, and contribute to marketing promotions for parts sales.
- Maintain and update customer lists, conduct visits, manage discount terms, and handle telephonic queries for the Sales Department.
- Accurately sell parts to address defects and meet customer needs on the first attempt; ensure initial quotations are precise.
- Record all parts used on job cards and verify correct items are picked and delivered.
- Handle and record consumables accurately, and follow established procedures for cash, credit, and cheque transactions.
- Monitor and report shortages to the Parts Manager and ensure compliance with discount policies.
- Ensure security, access control, and proper opening/closing of the parts store; implement company policies to protect the store from fire, damage, or theft.
- Contribute to departmental and dealership marketing plans as needed.
- Demonstrate a commitment to personal growth, product knowledge, and maintaining a clean and organized parts department.
- Collect and act on customer feedback to improve service quality.
Requirements
- Matric
- A minimum of 3 years part sales experience is essential
- Experience in the motor industry, with a strong background in parts sales
- Strong Parts retail experience
Salary & Benefits
Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in ZA
In South Africa, the sales industry is a significant sector, with many multinational companies operating in various sectors. The job market for sales professionals is generally competitive, with a strong demand for skilled and experienced individuals. Typically, sales roles are found in industries such as technology, financial services, and manufacturing.
Generally, salaries for sales positions in South Africa can vary widely depending on factors such as experience, company size, and industry sector. Common salary ranges for entry-level sales roles typically start at around R300 000 to R500 000 per annum, while more experienced professionals can earn between R600 000 to R1 million or more, depending on performance and market conditions. It’s common for sales salaries to be higher in larger companies or those operating in high-growth industries.
Common skills required for sales roles include excellent communication and interpersonal skills, the ability to build strong relationships with customers and colleagues, a strong understanding of products or services, and the ability to meet sales targets. Other essential skills often include negotiation and problem-solving abilities, as well as a strong work ethic and adaptability in a fast-paced environment. Typically, companies also look for candidates with a degree or diploma in a relevant field, such as business, marketing, or communications.
Sales professionals can be found in various industries, including the technology industry, financial services sector, manufacturing sector, and more. The ability to navigate these different sectors is crucial for career progression and development. In terms of career development, sales roles often offer opportunities for advancement, such as promotions to senior sales roles or leadership positions within a company.
Typically, successful sales professionals in South Africa progress into roles such as account manager, sales manager, or even business development roles within their organisations. With experience and the right skills, they can also consider career transitions into other industries or start their own businesses. Overall, for those considering a career in sales, it’s essential to focus on developing strong skills, building a professional network, and staying adaptable in a rapidly changing job market.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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