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South Africa: Deputy Hotel General Manager

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Job Description

Deputy Hotel General Manager – Reporting to the General Manager The President Hotel is on a journey to be considered a true luxury destination. Our purpose is simple yet powerful: To create and inspire memorable experiences. Our vision: To become Cape Towns most loved hotel. Our values: Teamwork, Respect, Innovation, Accountability, Passion, and Integrity are at the heart of everything we do, and we recruit leaders who live and breathe them. Great opportunity for a natural leader to thrive and grow through our PVV (Purpose, Vision & Values) and LCF (Leadership Competency Framework). About the Hotel This iconic 349-room property is situated in Bantry Bay, set between Cape Towns vibrant city life and the Atlantic Ocean. Renowned for its luxury accommodation, friendly hospitality, and perfect location, The President Hotel is the Mother Citys most loved destination. With 349 stylish rooms, suites and apartments, breathtaking views, a palm-lined infinity pool, world-class restaurants, and state-of-the-art conference and event venues, we offer an iconic working environment where excellence meets opportunity. Our leaders are passionate about our hotel, our guests, and our team. We are guest-centric, striving to deliver exceptional experiences while continuously improving. The team are authentic, work on a trust basis, and have a proven track record of delivering incredible year-on-year growth. The Role We are seeking a dynamic Deputy Hotel General Manager to join our executive leadership team. Reporting directly to the General Manager, this role provides leadership across all operational departments and serves as a key strategic partner in shaping the hotels long-term success. Qualifications & Criteria Minimum 10 years senior hotel leadership experience, including 35 years as an Assistant General Manager, Deputy General Manager, or Hotel Manager in a large, complex operation (200 keys, multiple outlets, high-volume). Proven ability to oversee: Rooms, F&B, Housekeeping, Spa, Guest Experience, Security and Engineering. Strong financial acumen with experience in P&L management, forecasting, and profitability delivery. Recognised as a strategic, entrepreneurial thinker, adaptable to market shifts and competitive pressures. Experienced in leading large, diverse teams with authority, vision, and emotional intelligence. Deep knowledge of the Cape Town hospitality market, with strong commercial awareness and networks. Outstanding relationship-building, communication, and negotiation skills, with credibility among owners, investors, and high-profile clients. Must hold a valid South African ID. Key Competencies Commercial Leadership – Driving financial performance and strategic positioning. Operational Excellence – Integrating performance across all hotel functions. People Leadership – Inspiring, developing, and leading large teams with accountability. Strategic Thinking – Anticipating market trends and innovating for competitive advantage. Stakeholder Engagement – Building trusted partnerships with owners, investors, and community leaders. Duties & Responsibilities As our Deputy General Manager, you will: Oversee and integrate performance across all operational departments, ensuring seamless and profitable operations. Partner with the General Manager in developing and executing strategic and commercial plans. Drive financial performance through robust P&L management, budgeting, forecasting, and cost optimisation. Lead, mentor, and inspire a large workforce (200 employees), cultivating a culture of accountability, innovation, and service excellence. Strengthen brand reputation and positioning, acting as an ambassador to owners, investors, clients, and community stakeholders. Champion guest experience initiatives, ensuring every touchpoint reflects our luxury journey and creates memorable moments. Work closely with Sales & Marketing to drive market share growth and ensure alignment between commercial strategies and operational delivery. Partner with Human Resources to attract, retain, and develop top talent, building a pipeline of future leaders. Oversee compliance with all legal, safety, and industry regulations, ensuring operational integrity at all times. Anticipate market shifts and competitor trends, proactively adjusting strategies to sustain competitive advantage. Act as a key decision-maker in all areas of operations, guest experience, and business development. Package on Offer Highly negotiable gross package based on experience and suitability. Medical aid contribution. Pension/provident fund contribution. Annual performance-based incentives. This is a rare opportunity to step into an executive leadership role at one of Cape Towns most iconic hotels. Help shape the future of The President Hotel while leading with vision, innovation, and excellence.
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South Africa: Deputy Hotel General Manager

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Job Description

Deputy Hotel General Manager – Reporting to the General Manager The President Hotel is on a journey to be considered a true luxury destination. Our purpose is simple yet powerful: To create and inspire memorable experiences. Our vision: To become Cape Towns most loved hotel. Our values: Teamwork, Respect, Innovation, Accountability, Passion, and Integrity are at the heart of everything we do, and we recruit leaders who live and breathe them. Great opportunity for a natural leader to thrive and grow through our PVV (Purpose, Vision & Values) and LCF (Leadership Competency Framework). About the Hotel This iconic 349-room property is situated in Bantry Bay, set between Cape Towns vibrant city life and the Atlantic Ocean. Renowned for its luxury accommodation, friendly hospitality, and perfect location, The President Hotel is the Mother Citys most loved destination. With 349 stylish rooms, suites and apartments, breathtaking views, a palm-lined infinity pool, world-class restaurants, and state-of-the-art conference and event venues, we offer an iconic working environment where excellence meets opportunity. Our leaders are passionate about our hotel, our guests, and our team. We are guest-centric, striving to deliver exceptional experiences while continuously improving. The team are authentic, work on a trust basis, and have a proven track record of delivering incredible year-on-year growth. The Role We are seeking a dynamic Deputy Hotel General Manager to join our executive leadership team. Reporting directly to the General Manager, this role provides leadership across all operational departments and serves as a key strategic partner in shaping the hotels long-term success. Qualifications & Criteria Minimum 10 years senior hotel leadership experience, including 35 years as an Assistant General Manager, Deputy General Manager, or Hotel Manager in a large, complex operation (200 keys, multiple outlets, high-volume). Proven ability to oversee: Rooms, F&B, Housekeeping, Spa, Guest Experience, Security and Engineering. Strong financial acumen with experience in P&L management, forecasting, and profitability delivery. Recognised as a strategic, entrepreneurial thinker, adaptable to market shifts and competitive pressures. Experienced in leading large, diverse teams with authority, vision, and emotional intelligence. Deep knowledge of the Cape Town hospitality market, with strong commercial awareness and networks. Outstanding relationship-building, communication, and negotiation skills, with credibility among owners, investors, and high-profile clients. Must hold a valid South African ID. Key Competencies Commercial Leadership – Driving financial performance and strategic positioning. Operational Excellence – Integrating performance across all hotel functions. People Leadership – Inspiring, developing, and leading large teams with accountability. Strategic Thinking – Anticipating market trends and innovating for competitive advantage. Stakeholder Engagement – Building trusted partnerships with owners, investors, and community leaders. Duties & Responsibilities As our Deputy General Manager, you will: Oversee and integrate performance across all departments, ensuring seamless and profitable operations. Partner with the General Manager in developing and executing strategic and commercial plans. Drive financial performance through robust P&L management, budgeting, forecasting, and cost optimisation. Lead, mentor, and inspire a large workforce (200 employees), cultivating a culture of accountability, innovation, and service excellence. Strengthen brand reputation and positioning, acting as an ambassador to owners, investors, clients, and community stakeholders. Champion guest experience initiatives, ensuring every touchpoint reflects our luxury journey and creates memorable moments. Work closely with Sales & Marketing to drive market share growth and ensure alignment between commercial strategies and operational delivery. Partner with Human Resources to attract, retain, and develop top talent, building a pipeline of future leaders. Oversee compliance with all legal, safety, and industry regulations, ensuring operational integrity at all times. Anticipate market shifts and competitor trends, proactively adjusting strategies to sustain competitive advantage. Act as a key decision-maker in all areas of operations, guest experience, and business development. Package on Offer Highly negotiable gross package based on experience and suitability. Medical aid contribution. Pension/provident fund contribution. Annual performance-based incentives. This is a rare opportunity to step into an executive leadership role at one of Cape Towns most iconic hotels. Help shape the future of The President Hotel while leading with vision, innovation, and excellence.
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South Africa: Deputy Hotel General Manager

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Job Description

Lead the journey. Elevate the experience. Shape the future of luxury in Cape Town. The President Hotel is on an exciting journey to be recognised as one of Cape Town’s true luxury destinations. Our purpose is simple yet powerful: To create and inspire memorable experiences. Our vision: To become Cape Town’s most loved hotel. Our values – Teamwork, Respect, Innovation, Accountability, Passion, and Integrity – are at the heart of everything we do, and we recruit leaders who live and breathe them. We are seeking a visionary hospitality professional with the creativity, confidence, and emotional intelligence to help lead this transformation. Whether you are currently based in South Africa or abroad, this is an exceptional opportunity to make your mark on one of the city’s most iconic hotels and to be part of its evolution toward true luxury. This role offers a rare chance to grow through our PVV (Purpose, Vision & Values) and LCF (Leadership Competency Framework) and to join a leadership team redefining service excellence, guest connection, and luxury hospitality in South Africa. About the Hotel Set between the vibrant pulse of Cape Town and the tranquil beauty of the Atlantic Ocean, The President Hotel in Bantry Bay is a landmark of South African hospitality. With 349 stylish rooms, suites, and apartments, breathtaking ocean and mountain views, a palm-lined infinity pool, world-class restaurants, and state-of-the-art conferencing and event facilities, The President is the Mother City’s most loved destination. Our leaders are passionate, hands-on, and deeply invested in our team and our guests. We lead with authenticity and trust, and we take pride in our ability to deliver exceptional guest experiences while driving consistent year-on-year growth. This is a hotel with heritage and a future defined by innovation, elevated service, and world-class hospitality. The Role We are seeking an inspiring and dynamic Deputy Hotel General Manager to join our Executive Leadership Team. Reporting directly to the General Manager, this role provides strategic and operational leadership across all departments, ensuring that every aspect of the guest experience aligns with our journey toward luxury. You will serve as both a hands-on operator and a strategic partner, helping to shape the hotel’s culture, service delivery, and long-term success. Qualifications and Criteria Minimum 10 years’ senior hotel leadership experience, including 3-5 years as an Assistant General Manager, Deputy General Manager, Operational Manager, or Hotel Manager in a luxury or five-star environment, in South Africa or abroad. Proven ability to oversee Rooms, Food & Beverage, Housekeeping, Spa, Guest Experience, Security, and Engineering. Strong financial acumen with experience in P&L management, forecasting, and profitability delivery. Recognised as a strategic, entrepreneurial thinker, adaptable to evolving markets and guest expectations. Experienced in leading large, diverse teams with authenticity, confidence, and emotional intelligence. In-depth understanding of the Cape Town and broader hospitality markets, with strong commercial insight and networks. Exceptional relationship-building, communication, and negotiation skills, with credibility among owners, investors, and high-profile guests. Must hold a valid South African ID (no work permits). Key Competencies Commercial Leadership: Driving financial performance and strategic positioning. Operational Excellence: Integrating performance across all hotel functions. People Leadership: Inspiring, developing, and empowering high-performing teams. Strategic Thinking: Anticipating trends and positioning the hotel for long-term success. Stakeholder Engagement: Building trusted partnerships with owners, investors, and community leaders. Duties and Responsibilities As our Deputy General Manager, you will Oversee and integrate performance across all operational departments, ensuring seamless and profitable operations. Partner with the General Manager in developing and executing strategic and commercial plans. Drive financial performance through strong P&L management, budgeting, forecasting, and cost optimisation. Lead, mentor, and inspire employees to foster a culture of accountability, innovation, and service excellence. Champion guest experience initiatives, ensuring every touchpoint reflects luxury standards and creates memorable moments. Strengthen brand reputation and positioning, acting as an ambassador to owners, investors, and community stakeholders. Work closely with Sales and Marketing to drive market share growth and align commercial and operational goals. Partner with Human Resources to attract, retain, and develop top talent, nurturing future leaders. Ensure full compliance with all legal, safety, and industry regulations. Stay ahead of market shifts and competitor trends, proactively adjusting strategy to sustain a leading edge. Act as a key decision-maker in all areas of operations, guest experience, and business development. Package on Offer
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South Africa: Deputy Hotel General Manager

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Job Description

Deputy Hotel General Manager Reporting to the General Manager The President Hotel is on a journey to be considered a true luxury destination. Our purpose is simple yet powerful: to create and inspire memorable experiences. Our vision is to become Cape Towns most loved hotel. If you live and breathe our values – Teamwork, Respect, Innovation, Accountability, Passion, and Integrity – this opportunity is for you. Set in the heart of Bantry Bay, between Cape Towns vibrant city life and the Atlantic Ocean, The President Hotel is renowned as the Mother Citys most loved destination hotel. With 349 stylish rooms, apartments, and suites, breathtaking views, a palm-lined infinity pool, world-class restaurants, and state-of-the-art conference and event venues, we offer an iconic working environment where excellence meets opportunity. We are seeking a dynamic Deputy General Manager to join our executive leadership team. Reporting directly to the General Manager , this role provides leadership across all operational departments and serves as a key strategic partner in shaping the hotels long-term success. Qualifications & Criteria Minimum 10 years senior hotel leadership experience , including 35 years as an Executive Assistant Manager, Deputy GM, or Hotel Manager in a large, complex operation (200 keys, multiple outlets, high-volume). Proven ability to oversee all hotel disciplines – Rooms, F&B, Finance, Sales & Marketing, HR, and Engineering. Strong financial acumen with experience in P&L management, forecasting, and profitability delivery. Recognised as a strategic, entrepreneurial thinker , adaptable to market shifts and competitive pressures. Experienced in leading large, diverse teams with authority, vision, and emotional intelligence. Deep knowledge of the Cape Town hospitality market , with strong commercial awareness and networks. Outstanding relationship-building, communication, and negotiation skills , with credibility among owners, investors, and high-profile clients. Must hold a valid South African ID . Key Competencies Commercial Leadership Driving financial performance and strategic positioning. Operational Excellence Integrating performance across all hotel functions. People Leadership Inspiring, developing, and leading large teams with accountability. Strategic Thinking Anticipating market trends and innovating for competitive advantage. Stakeholder Engagement Building trusted partnerships with owners, investors, and community leaders. Duties & Responsibilities As our Deputy General Manager, you: Oversee and integrate performance across all departments , ensuring seamless and profitable operations. Partner with the General Manager in developing and executing strategic and commercial plans. Drive financial performance through robust P&L management, budgeting, forecasting, and cost optimisation. Lead, mentor, and inspire a large workforce (200 employees) , cultivating a culture of accountability, innovation, and service excellence. Strengthen brand reputation and positioning , acting as an ambassador to owners, investors, clients, and community stakeholders. Champion guest experience initiatives , ensuring every touchpoint reflects our luxury journey and creates memorable moments. Work closely with Sales & Marketing to drive market share growth and ensure alignment between commercial strategies and operational delivery. Partner with Human Resources to attract, retain, and develop top talent , building a pipeline of future leaders. Oversee compliance with all legal, safety, and industry regulations , ensuring operational integrity at all times. Anticipate market shifts and competitor trends , proactively adjusting strategies to sustain competitive advantage. Act as a key decision-maker in all areas of operations, guest experience, and business development. Package on Offer Highly negotiable gross package based on experience and suitability. Medical aid contribution. Pension/provident fund contribution. Annual performance-based incentives. This is a rare opportunity to step into an executive leadership role at one of Cape Towns most iconic hotels. Help shape the future of The President Hotel while leading with vision, innovation, and excellence.
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South Africa: Deputy Hotel General Manager

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Job Description

Deputy Hotel General Manager Reporting to the General Manager The President Hotel is on a journey to be considered a true luxury destination. Our purpose is simple yet powerful: to create and inspire memorable experiences. Our vision is to become Cape Towns most loved hotel. If you live and breathe our values – Teamwork, Respect, Innovation, Accountability, Passion, and Integrity – this opportunity is for you. Set in the heart of Bantry Bay, between Cape Towns vibrant city life and the Atlantic Ocean, The President Hotel is renowned as the Mother Citys most loved destination hotel. With 349 stylish rooms, apartments, and suites, breathtaking views, a palm-lined infinity pool, world-class restaurants, and state-of-the-art conference and event venues, we offer an iconic working environment where excellence meets opportunity. We are seeking a dynamic Deputy Hotel General Manager to join our executive leadership team. Reporting directly to the General Manager , this role provides leadership across all operational departments and serves as a key strategic partner in shaping the hotels long-term success. Qualifications & Criteria Minimum 10 years senior hotel leadership experience , including 35 years as an Executive Assistant Manager, Deputy GM, or Hotel Manager in a large, complex operation (200 keys, multiple outlets, high-volume). Proven ability to oversee – Rooms, F&B, Housekeeping, SPA, Guest Experience, Security and Engineering. Strong financial acumen with experience in P&L management, forecasting, and profitability delivery. Recognised as a strategic, entrepreneurial thinker , adaptable to market shifts and competitive pressures. Experienced in leading large, diverse teams with authority, vision, and emotional intelligence. Deep knowledge of the Cape Town hospitality market , with strong commercial awareness and networks. Outstanding relationship-building, communication, and negotiation skills , with credibility among owners, investors, and high-profile clients. Must hold a valid South African ID . Key Competencies Commercial Leadership Driving financial performance and strategic positioning. Operational Excellence Integrating performance across all hotel functions. People Leadership Inspiring, developing, and leading large teams with accountability. Strategic Thinking Anticipating market trends and innovating for competitive advantage. Stakeholder Engagement Building trusted partnerships with owners, investors, and community leaders. Duties & Responsibilities As our Deputy General Manager, you: Oversee and integrate performance across all departments , ensuring seamless and profitable operations. Partner with the General Manager in developing and executing strategic and commercial plans. Drive financial performance through robust P&L management, budgeting, forecasting, and cost optimisation. Lead, mentor, and inspire a large workforce (200 employees) , cultivating a culture of accountability, innovation, and service excellence. Strengthen brand reputation and positioning , acting as an ambassador to owners, investors, clients, and community stakeholders. Champion guest experience initiatives , ensuring every touchpoint reflects our luxury journey and creates memorable moments. Work closely with Sales & Marketing to drive market share growth and ensure alignment between commercial strategies and operational delivery. Partner with Human Resources to attract, retain, and develop top talent , building a pipeline of future leaders. Oversee compliance with all legal, safety, and industry regulations , ensuring operational integrity at all times. Anticipate market shifts and competitor trends , proactively adjusting strategies to sustain competitive advantage. Act as a key decision-maker in all areas of operations, guest experience, and business development. Package on Offer Highly negotiable gross package based on experience and suitability. Medical aid contribution. Pension/provident fund contribution. Annual performance-based incentives. This is a rare opportunity to step into an executive leadership role at one of Cape Towns most iconic hotels. Help shape the future of The President Hotel while leading with vision, innovation, and excellence.
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