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South Africa: Destination Specialist (Groups) posted by Craven Cottage CC

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Job Description

About the Role

As a Destination Specialist (Groups) at Craven Cottage CC, you will play a crucial role in securing business and effectively managing costs for our clients. You will be responsible for building and maintaining relationships with agents and suppliers, sourcing new products, and developing sales strategies to drive growth. This is an exciting opportunity to join a dynamic team and contribute to the success of our company.

Key Responsibilities

  • Secure business and effectively cost products
  • Understand the market and margin control
  • Build up and maintain agent and supplier relationships
  • Source new products
  • Develop own sales strategy to secure more business through existing and new agents
  • Work closely with the team to achieve goals
  • Quote and design successful creative itineraries and proposals for all market related ADHOC groups, Tour Series, and FIT requests
  • Capture and confirm bookings in Tourplan
  • Negotiate with suppliers for better rates, cancellation policies, and FOC’s
  • Find new suppliers that offer a good service and better rates
  • Follow up on quotes that have been sent out
  • Successfully run groups, tour series, and FIT booking
  • Compile welcome pack documents
  • Create co-pilots according to itineraries
  • Handling the 24-hour emergency phone
  • Prepare guide documentation and brief guide before travel date
  • Work closely with tour guides whilst on tour

Requirements

  • High school diploma
  • A formal qualification
  • At least 4+ years’ experience in Travel (Groups / MICE experience essential)
  • Knowledge of travel destinations in South & Southern Africa
  • Knowledge of Botswana, Mozambique, Kenya & Tanzania an added advantage
  • Knowledge and experience in MS Office (Outlook, PowerPoint, Excel and Word)

Qualifications

No formal qualifications mentioned.

Salary & Benefits

Salary details not specified.

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Additional Responsibilities

  • Participate in supplier training and workshops
  • Reduce the transaction turnaround time
  • Demonstrate good communication skills and customer care
  • Stay current on events and changes of suppliers and products.
  • Travel on educational and familiarization trips

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Retail Management Jobs in South Africa

In the retail management field in South Africa, job seekers can expect to find a dynamic and competitive industry with various opportunities for growth. Typically, retail managers are responsible for overseeing the day-to-day operations of a store or department, ensuring efficient sales, customer satisfaction, and inventory management. Generally, this role requires strong leadership, communication, and problem-solving skills.

When it comes to salary expectations, broad ranges can vary depending on factors such as experience, company size, industry sector, and location. Commonly, retail managers in South Africa can expect salaries ranging from R400 000 to R800 000 per annum, but please note that these figures are only a rough guide and actual salaries may differ based on individual circumstances.

In terms of common skills required for this role, typically, retail managers possess excellent leadership, communication, and interpersonal skills, as well as the ability to work under pressure and make informed business decisions. Other essential skills include inventory management, customer service, sales performance analysis, and team management. Often, retail managers also require experience in operations management, supply chain logistics, or a related field.

The retail industry in South Africa is diverse, with various sectors employing retail managers, such as the financial services sector, technology industry, manufacturing sector, and others. Commonly, these roles are found in large retailers, but also in smaller businesses and startups.

Career development opportunities for retail managers abound, often leading to senior leadership positions or management roles within a company. Generally, with experience and additional training, retail managers can progress to departmental manager, store manager, or even regional manager positions. Many retail professionals also choose to pursue further education or certification programs to enhance their skills and stay competitive in the industry.

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In conclusion, the retail management field offers a range of opportunities for career growth and development in South Africa. By understanding the typical salary ranges, common skills required, and industry sectors that employ these roles, job seekers can make informed decisions about their future careers and set themselves up for success in this dynamic field.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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