Job Description
About the Role
Our Client, a 265 roomed Deluxe Hotel/Resort (Part of an International Hotel Group) in West Africa, is recruiting for an Executive Housekeeper who is fluent in French. The ideal candidate will have extensive experience in executive housekeeping and supervisory management in 5* resorts and hotels.
Key Responsibilities
- Supervises Housekeeping Department staff to ensure hotel standard of cleanliness in all guest rooms and public areas are achieved and maintained.
- Maintains all agreed standards whilst remaining within agreed budgets on guest and cleaning supplies, salaries and any miscellaneous costs which apply to the department.
- Liaises with all relevant department heads and managers to ensure the smooth and efficient running of the housekeeping department.
- Monitors closely the condition and maintenance of all accommodation and public areas.
- Introduces in co-operation with the training officer and on the job training scheme which should be an ongoing scheme.
- Ensures the smooth running and staff welfare within the department.
- Responsible for ordering/purchasing of all related cleaning chemicals and materials.
- Responsible for the staff, stock levels, stock taking and control of Linen Room and uniform departments.
- Enforces when control procedures are carried through in Rooms Div and F&B departments.
- Maintains personal contact with guests in dealing with concerns and complaints etc.
Requirements
- Fluent in English and French – Essential
- Hospitality Diploma/Degree – essential for securing work visa’s and permits
- At least 5-10 years in Exec Housekeeping/Supervisory management in 5* Resorts and Hotels.
- Various PMS – hospitality system experience
Qualifications
- Formal education/certifications (Hospitality Diploma/Degree)
Salary & Benefits
US$ Salary Negotiable – Paid Net, Live in Accommodation, Medical Aid contributions, Other Ex-Pat benefits to be discussed in the interview.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in South Africa
The tourism and hospitality industry in South Africa is generally thriving, with many local and international businesses seeking skilled professionals to cater to the growing demand for travel and entertainment options. Typically, this sector offers a wide range of job opportunities across various industries, including leisure, education, and corporate sectors.
Salary expectations for roles within the tourism and hospitality industry can vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries tend to be in line with or slightly above those found in the broader service industry. However, it’s essential to note that actual salaries may differ significantly due to variations in these factors. For example, a hotel manager in a large international chain may earn significantly more than an entry-level receptionist at a smaller local establishment.
Common skills required for roles in the tourism and hospitality industry include excellent customer service skills, language proficiency (English and/or Afrikaans), communication and problem-solving abilities, and adaptability in fast-paced environments. Additionally, many employers seek candidates with experience in food and beverage management, event planning, or marketing and sales. Other valuable skills include digital literacy, analytical thinking, and leadership potential.
The tourism and hospitality industry commonly employs professionals in various sectors, including financial services sector (e.g., tour operators, travel agencies), technology industry (e.g., app development, online booking platforms), manufacturing sector (e.g., food and beverage production), as well as local businesses catering to the needs of tourists and visitors. These industries often require individuals with a strong understanding of the local market, cultural sensitivity, and knowledge of regional attractions.
Career progression opportunities in the tourism and hospitality industry are diverse and varied. Typically, entry-level positions can lead to roles such as department manager or team leader within a few years, while more experienced professionals may take on senior management positions or start their own businesses. Ongoing development and education can help individuals stay up-to-date with industry trends, enhancing their skills and career prospects.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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