Job Description
About the Role
We are seeking an experienced General Manager to lead our luxury 5-star safari lodge in Botswana. As a senior leadership position, you will be responsible for the full operational, financial, and strategic management of the lodge, ensuring world-class guest experiences, strong team leadership, financial sustainability, and alignment with conservation and community initiatives.
Key Responsibilities
- Build and maintain strong relationships with staff, guests, government departments, local communities, and industry partners
- Lead and drive corporate social responsibility and community development initiatives
- Ensure operational efficiency through cost control, quality management, and use of local produce
- Oversee HR policies, procedures, and compliance across all departments
- Manage and enhance guest experience across accommodation, dining, and activities
- Oversee maintenance and performance of operational assets (vehicles, generators, buildings, equipment)
- Drive sustainability practices and ensure continuous improvement across operations
- Manage budgeting, forecasting, and financial performance in line with business goals
- Lead training and development to uphold exceptional service standards
- Host VIP guests, agents, and media, ensuring high-level representation of the lodge
- Take overall responsibility for the smooth and effective running of the property
Requirements
- Minimum 5 years experience as a General Manager in a 5-star lodge or luxury hospitality environment
- Strong background in operations, guest experience, staff leadership, and financial management
- Qualification in Hospitality or Business Management advantageous
- Strong financial and computer literacy skills
- Confident, professional, and guest-facing leadership style
- Calm under pressure with excellent decision-making ability
- Strong interpersonal, communication, and leadership skills
- Passion for luxury hospitality, conservation, and community development
Qualifications
- Formal education/certifications (e.g. Bachelor’s or LLB degree) in Hospitality or Business Management
Salary & Benefits
Salary: Negotiable (DOE)
Note: The salary section is left blank as it was not explicitly mentioned in the original job description with actual numbers.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in South Africa
In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.
When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.
Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.
Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.
Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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