South Africa: Key Accounts Administrator (Telecommunications) posted by AtripleA recruitment & temps

April 12, 2026 Jobs in South Africa

AtripleA recruitment & temps

South Africa

Telecommunication

Job Description

Key Accounts Administrator (Telecommunications)

Location: Woodmead

Our client in the Telecommunications Industry is looking to hire a Key Accounts Administrator in their growing institution.

Purpose:

To maintain relationship with Key Customers and maintain a high standard of customer service. Ensuring all orders are processed timeously and follow through the entire process to ensure timeous delivery to clients.

Duties:
• Process all orders received from Vodacom on Pastel
• Liaising with procurement on stock that needs to be ordered
• Updating daily ETA reports for Vodacom
• Updating the daily open orders report for Vodacom
• Report to Vodacom offices 3 times a week to work together with the Vodacom on orders, forecasts, and ETA’s
• Update the end of life products report and submit to Vodacom monthly or as a new item becomes end of life
• Report to Vodacom Warehouse one a month to check and validate returns before they are collected
• Handling all queries from Vodacom EBU team
• Updating and submitting a price list to Vodacom EBU monthly
• Listing all new products with Vodacom EBU
• Assisting SOP with overflow of workload
• Process all orders for Takealot and manage any queries
• Send updated stock on hand files to Takealot daily
• Run the daily online failed orders report and contact customers regarding their orders
• Process all orders received from Group Appliances and manage queries
• Process all orders received from Hirsch’s and manage queries

Skills and Specifications:
• Should have good oral and written communication skills.
• Good product knowledge
• Microsoft Office (excel, word)
• Cope well under pressure
• Target and deadline driven
• Work independently
• Be a team player
• Knowledge of Pastel Evolution or experience on an ERP system (minimum)

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Secondary Duties:
• Ability to understand the whole process ‘from supplier’s supplier to customer’s customer’
• Assist in resolving customer issues experienced daily and reporting back to management
• After hours customer support
• Ability to work under pressure
• Willingness to work unusual hours if required

Pre-requisites:
• Clean ITC check
• Clean criminal check
• Signing of the company’s confidentiality agreement
• Signing of the contract of employment
• Certification/Diplomas on the various areas of expertise are required.

Send your CV and latest pay slip to .za

ATripleA Recruitment and Temps

.za

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How to Apply

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About Telecommunication Jobs in South Africa

In the telecommunications industry in South Africa, job seekers can expect to find opportunities in a dynamic field that is constantly evolving with advancements in technology and innovation. Typically, this field involves working with communication networks, systems, and infrastructure to facilitate seamless connectivity and data exchange between individuals, businesses, and communities. Generally, career paths in telecommunications often involve working on project management, technical implementation, maintenance, and upgrade of communication networks and services.

The salary range for telecommunications professionals in South Africa can vary widely depending on factors such as experience, company size, and industry sector. Typically, salaries can range from around R500 000 to over R1 million per annum, although these figures are subject to variation and may not reflect the actual compensation packages offered by specific companies or roles. Commonly, salaries for senior positions or those in more technical areas of telecommunications tend to be higher than those in entry-level or support roles.

Common skills required for a career in telecommunications typically include proficiency in programming languages such as Java or Python, experience with network management tools and protocols like TCP/IP or MPLS, knowledge of wireless communication technologies like 4G or 5G, and understanding of data security and encryption principles. Additionally, strong problem-solving, analytical, and communication skills are often essential for success in this field.

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The telecommunications industry is a broad sector that employs professionals across various types of industries, including financial services, technology, manufacturing, and government sectors. Commonly, job opportunities exist in both the public and private sectors, with many companies operating their own communication networks and infrastructure.

Career development opportunities are available for those interested in pursuing advanced roles or specialising in specific areas of telecommunications. Typically, career progression paths may involve moving into senior technical roles, leading projects or teams, or taking on strategic leadership positions within an organisation. Additionally, many professionals choose to pursue higher education or certifications to enhance their skills and stay up-to-date with industry developments.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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