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South Africa: Reservationist posted by Wild Dreams Hospitality

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Job Description

About the Role

We are seeking a highly organized and detail-oriented Reservationist to join our team at Wild Dreams Hospitality. Our luxury safari camps offer authentic wildlife experiences, underpinned by strong conservation and community values. As a Reservationist, you will play a crucial role in delivering seamless, personalised service to agents and guests alike.

Key Responsibilities

  • Manage all reservation enquiries from agents and direct clients
  • Process bookings accurately from enquiry through to confirmation and invoicing
  • Maintain and update the reservations system, ensuring rates, availability, and guest details are correct
  • Liaise closely with sales, operations, guides, and camp teams to ensure smooth booking handovers
  • Prepare and send quotations, confirmations, pro forma invoices, and travel documentation
  • Handle amendments, cancellations, and special requests efficiently and professionally
  • Build and maintain strong relationships with travel agents and key partners
  • Ensure all reservations align with company policies, rate structures, and payment terms
  • Monitor rooming lists, arrival schedules, and guest movements
  • Provide exceptional customer service while upholding brand standards and attention to detail

Requirements

  • Excellent communication skills
  • Ability to work in a fast-paced environment
  • Strong organisational and administrative skills
  • Ability to maintain confidentiality and discretion when dealing with sensitive information
  • Proficiency in Microsoft Office and reservations systems

Qualifications

  • No formal education requirements mentioned in the original job description

Salary & Benefits

[Not mentioned in the original job description] [Note: Since salary was not mentioned in the original job description, we have skipped this section. If the salary is provided, please add it here.]

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Other IT/Computer Jobs in South Africa

In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.

When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.

Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.

Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.

Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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