Job Description
About the Role
We are seeking a highly organized and service-oriented Reservationist to join our team at Wild Dreams Hospitality’s luxury safari camp. As the face of our booking process, you will be responsible for ensuring seamless guest experiences from inquiry through to arrival, working closely with direct guests, travel partners, agents, and internal teams to maximize occupancy, revenue, and guest satisfaction.
Key Responsibilities
- Ensure accurate, efficient, and personalized handling of bookings, from initial inquiry to confirmation and pre-arrival preparation.
- Maintain a deep understanding of camp offerings, guest experiences, and conservation narratives to tailor guest communication.
- Liaise with field-based reserve teams to ensure readiness for guest arrivals and special requests.
- Nurture strong relationships with key travel trade partners (agents, DMCs, tour operators), providing them with real-time support, training, and insights.
- Ensure consistent communication on availability, promotions, and value-added offerings.
Requirements
- Minimum 3–5 years experience in reservations or front office within luxury hospitality or safari industry.
- In-depth understanding of Southern African travel, safari logistics, and luxury guest expectations.
- Proficient in reservation systems (e.g., Panstrat, NightsBridge, or similar).
- Strong communication skills, both verbal and written.
- Fluent in English; additional languages (French, German, etc.) an advantage.
Qualifications
None specified
Salary & Benefits
Not mentioned
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in South Africa
The tourism and hospitality industry in South Africa is generally thriving, with many local and international businesses seeking skilled professionals to cater to the growing demand for travel and entertainment options. Typically, this sector offers a wide range of job opportunities across various industries, including leisure, education, and corporate sectors.
Salary expectations for roles within the tourism and hospitality industry can vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries tend to be in line with or slightly above those found in the broader service industry. However, it’s essential to note that actual salaries may differ significantly due to variations in these factors. For example, a hotel manager in a large international chain may earn significantly more than an entry-level receptionist at a smaller local establishment.
Common skills required for roles in the tourism and hospitality industry include excellent customer service skills, language proficiency (English and/or Afrikaans), communication and problem-solving abilities, and adaptability in fast-paced environments. Additionally, many employers seek candidates with experience in food and beverage management, event planning, or marketing and sales. Other valuable skills include digital literacy, analytical thinking, and leadership potential.
The tourism and hospitality industry commonly employs professionals in various sectors, including financial services sector (e.g., tour operators, travel agencies), technology industry (e.g., app development, online booking platforms), manufacturing sector (e.g., food and beverage production), as well as local businesses catering to the needs of tourists and visitors. These industries often require individuals with a strong understanding of the local market, cultural sensitivity, and knowledge of regional attractions.
Career progression opportunities in the tourism and hospitality industry are diverse and varied. Typically, entry-level positions can lead to roles such as department manager or team leader within a few years, while more experienced professionals may take on senior management positions or start their own businesses. Ongoing development and education can help individuals stay up-to-date with industry trends, enhancing their skills and career prospects.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Send a thank-you email within 24 hours after your interview.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Germiston: Accountant / All-rounder posted by Objective Personnel
Qualifications Matric Requirements / Duties Bank capturingDaily bank paymentsSales & Transport coordinationReceives PO from DigisticsProduct, Quantities,...
View JobHillcrest: Business Development Executive posted by Fouche & Co Recruitment
Our client is a well-established and prominent short-term insurance brokerage in South Africa. They are recognized for delivering tailored insurance...
View JobStrand: Code 14 (Truck) Driver posted by Helderberg Personnel
The ideal candidate will have suitable experience as a Code 14 driver and preference will be given to candidates with…
View JobPretoria: Senior Property Portfolio Manager posted by Hire Resolve
Senior Portfolio Manager | PretoriaHire Resolve is looking for a seasoned Senior Portfolio Manager to manage a high-value property portfolio…
View JobCape Town: National B2B Sales Manager posted by Hire Resolve
A leading FMCG wholesale and food distribution company is looking for an experienced National B2B Sales Manager with strong experience…
View JobKempton Park: On-Site Support Engineer posted by Hire Resolve
A leading South African IT company founded in 2004, specialising in world-class cloud computing, ICT support and consulting services is…
View Job
Browse Employers
Job Alerts