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South Africa: Spa And Wellness Manager (Luxury Spa Group) – Zanzibar posted by Phoenix Recruitment

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Job Description

About the Role

We are seeking an experienced Spa and Wellness Manager to join our luxury spa group in Zanzibar. As a key member of our team, you will be responsible for ensuring the delivery of exceptional spa services, treatments, products, and facilities that meet the highest standards of quality, safety, hygiene, and responsiveness to individual needs.

Key Responsibilities

  • Submit reports to Head Office in a timely manner, including:
  • Commission and payroll report by end of each month
  • Timesheet & Attendance
  • Spa Month End Report with additional system-generated back-ups
  • Sales Report
  • Stock take
  • Annual summary of services
  • Monthly Revenue Stats
  • Maintenance Report
  • Any incident reports
  • Staff Appraisal reports
  • Ensure the operation of each spa runs according to company guidelines and take full responsibility for the spa, stock, and staff.
  • Perform opening and closing procedures and complete all end-of-day revenue reports, recording all guest invoices, treatments, and revenue-generating sales in an accurate and correct manner.
  • Drive staff development and training.
  • Take charge of maintenance management to ensure required tasks are completed in a timely manner and follow up when tasks are not completed.
  • Deliver a variety of spa services and procedures to a high quality and standard as required.
  • Design and execute all wellness activities, retreats, and events.
  • Promote wellness programs through in-house guests and build strong wellness and holistic databases.
  • Set monthly targets for team members and motivate and drive to achieve said targets.
  • Demonstrate sincere customer focus and true appreciation for the guest experience.
  • Develop and maintain adequate professional product programs.
  • Create training rosters to ensure staff are always practicing what they preach.
  • Lead monthly stock take reports with team support and ensure Spa Par stock are in good condition, clean, and at sufficient levels.
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Requirements

  • Internationally recognized spa and beauty therapy certifications (ITEC / CIDESCO / SAAHSP)
  • Diploma in International Beauty Therapy
  • Level 3 NVQ Diploma in Beauty / Body Therapy or equivalent
  • Minimum of 5 years’ experience in a Spa Manager role within a luxury 5* hospitality environment

Qualifications

  • None mentioned

Salary & Benefits

  • Salary details not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in ZA

The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.

When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.

Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.

The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.

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Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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