Job Description
About the Role
We are seeking a highly skilled and experienced Hotel Reservationist to join our team at Craven Cottage CC in the Western Cape. As a key member of our front desk operations, you will be responsible for ensuring exceptional guest experiences while providing guidance on treatments, packages, and promotions. If you have a passion for delivering outstanding hospitality and are looking for a new challenge, we encourage you to apply.
Key Responsibilities
- Handle all reservation enquiries with professionalism and warmth.
- Provide guidance on treatments, packages, and promotions while upselling services and retail products.
- Manage the booking system and confirm bookings with pre-arrival communication.
- Support front desk operations: guest check-ins/check-outs, payments, voucher redemptions, and reports.
- Assist with stock control, retail displays, and administrative tasks for the Manager.
- Ensure guest experiences align with our promise: “A sanctuary where you invest in elevating guest experiences.”
- Maintain guest confidentiality at all times.
Requirements
- Grade 12
- At least 2–3 years’ experience in a 5* hospitality environment.
- Previous reservations or reception experience.
- Strong communication, interpersonal, and organisational skills.
- Sales-driven mindset with the ability to upsell and promote services.
- Computer literacy (MS Office, booking systems).
Qualifications
- None mentioned
Salary & Benefits
- $ [Salary amount] per annum.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Media/Photography Jobs in Western Cape
The Western Cape, South Africa is home to a thriving media and photography industry, offering a range of career opportunities for those with a passion for visual storytelling and digital content creation. Typically, this field is driven by the growth of technology and social media, leading to an increased demand for skilled professionals who can produce high-quality content.
Generally, salaries in this industry vary widely depending on factors such as experience, company size, and industry sector. While it’s difficult to provide exact figures, broad salary ranges for media and photography positions in Western Cape typically fall within the following bands: R300 000 – R600 000 per annum for junior roles, and R600 000 – R1 200 000 per annum for senior or specialized positions. However, salaries can fluctuate based on individual circumstances, industry trends, and geographic location.
Common skills required for media and photography roles in Western Cape include proficiency in Adobe Creative Suite, experience with camera equipment and editing software, strong visual storytelling skills, attention to detail, excellent communication and interpersonal skills, and the ability to work under pressure. Additionally, knowledge of SEO principles, social media platforms, and content management systems can be beneficial.
The financial services sector, technology industry, and manufacturing sector are common industries that employ media and photography professionals in Western Cape. Other sectors, such as tourism, education, and healthcare, also value the skills offered by this profession. Often, companies in these sectors require media professionals to create engaging content for their websites, social media channels, and marketing materials.
Career development opportunities for media and photography professionals in Western Cape are diverse and varied. Typically, senior roles involve leading teams of photographers and editors, while specialized positions may focus on video production, social media management, or brand storytelling. Common career progression paths include moving from junior to senior roles within the same company, taking up freelance work, or starting one’s own business. With experience and continuous skill-building, professionals in this field can expect to see significant growth and advancement opportunities.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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