Job Description
About the Role
We are seeking a dynamic and experienced management couple to join our team at Wild Dreams Hospitality, situated within the breathtaking De Hoop Nature Reserve. As a hands-on role, this position is ideal for a couple who thrive in a boutique environment and are confident managing multiple departments while leading a small team. We are looking for an energetic, guest-focused individual who can work independently, bringing creativity, initiative, and strong operational expertise to the role.
Key Responsibilities
- Oversee the day-to-day management of the lodge, ensuring seamless operations and exceptional guest experiences
- Lead, manage, and motivate a small team, ensuring high standards of service delivery
- Host and engage with guests, maintaining a warm, professional, and personalized experience
- Manage lodge administration, stock control, and general operational requirements
- Ensure compliance with health, safety, and company standards
- Work independently and proactively, taking initiative in all aspects of lodge operations
Requirements
- Minimum of 5 years’ experience within 5-star hospitality environments
- Proven ability to manage and lead teams effectively
- Strong time management, organizational, and problem-solving skills
- Ability to think creatively and act decisively in a fast-paced environment
- Confident, outgoing personalities with excellent guest interaction skills
- Ability to work independently without supervision
- Own transport and valid driver’s licences (essential)
Qualifications
- FGASA Level 1 Marine (or Level 1 with Marine to be completed within 6 months)
- All guiding qualifications must be up to date and valid
- First Aid Level 1 certification
- Valid PDP
- Strong maintenance and vehicle maintenance skills
- Basic HR knowledge
- Fluent in English (spoken and written)
Salary & Benefits
- Live-in position
- Accommodation provided
- Food allowance (company-funded)
- Work cycle: 6 weeks on / 2 weeks off
- 21 days annual leave
- Uniform provided
- Provident fund (after 3 months)
- 13th cheque (dependent on company performance)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Tourism/Hospitality Management Jobs in Western Cape
The tourism and hospitality management industry in the Western Cape is a thriving sector, typically driven by the region’s natural beauty, rich history, and diverse cultural heritage. Generally, this field offers a wide range of job opportunities for individuals who are passionate about providing exceptional customer experiences and contributing to the growth of sustainable tourism practices. As with any industry, there are common challenges that face tourism and hospitality management professionals in the Western Cape, including managing seasonal fluctuations in demand, maintaining high standards of quality and service, and staying up-to-date with changing consumer trends.
Typically, salaries for tourism and hospitality management roles in the Western Cape fall within broad ranges. While exact figures can vary greatly depending on factors such as experience, company size, industry sector, and specific job requirements, generally speaking, entry-level positions may command salaries between R30 000 to R50 000 per annum, with more senior roles potentially ranging from R60 000 to R120 000 or more. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.
Common skills required for tourism and hospitality management roles include excellent communication and interpersonal skills, the ability to work effectively under pressure, a strong focus on customer service, and knowledge of hotel operations, marketing principles, and financial management. Many employers also place a high value on individuals with experience in front-of-house or back-of-house roles, as well as those who possess certifications such as hospitality diplomas or degree qualifications. Additionally, the ability to adapt to changing technology trends and data analysis skills are increasingly valuable in this industry.
The tourism and hospitality industry in the Western Cape commonly employs professionals from a variety of sectors, including accommodation providers, tour operators, event management companies, and travel agencies. Financial services sector employees often find roles in destination management companies or tourism boards, while those with experience in technology may be in high demand by online travel agencies or hotel chains. Manufacturing sector employees may also transition into hospitality management roles, particularly if they have experience working in customer-facing positions.
Career progression opportunities for tourism and hospitality management professionals are generally good, with many paths available to advancement and professional development. Common career paths include senior management roles, such as general manager or area manager, as well as specialized roles like conference and events management or destination marketing. With the right skills, experience, and attitude, individuals in this field can look forward to a rewarding and challenging career that offers opportunities for growth and professional fulfillment.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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