Job Description
About the Role
We are seeking a highly skilled and experienced Project Assistant (PA) to join our team as a Fund Developer in a hybrid role. As a key member of our administration team, you will be responsible for providing administrative support to our fundraising efforts, managing donor databases, and coordinating logistics for travel and events.
Key Responsibilities
- Maintain a donor database and customer relationship management system
- Draft, donor letters, and other correspondence
- Plan detailed logistics for travels (using your Advanced Excel skills)
- Support donor visits to the head office and to NPO field programmes including planning, gathering quotes and hotel reservations
- Support in promotion of NPO’s Legacy Programme and administration of the programme.
- An ability to support the team of Account Managers, to ensure the grant lifecycle from inception to close out
- Update NPO’s online customer relationship management system to record and process opportunities, agreements, reports, thank you letters, campaigns and extract reports
- Compiling and supporting travel itineraries and quotations
- Support donor due diligence processes
- Developing high quality presentations and other communications materials
Requirements
- A degree equivalent qualification in communications, social sciences, natural sciences or similar advantageous
- A minimum of three years of demonstratable experience, which includes:
- Demonstrated administrative skills
- Demonstrated ability in maintaining and organising databases
- Experience in monitoring budgets
- Exceptional writing skills and communication (English) (ability to speak other languages will be advantageous)
- Solid co-ordination and quality assurance skills
- Ability to do desktop research on donors and potential donors
- The ability to collate information from disparate sources to provide timely and impactful donor reports
- Ability to build relationships with staff in remote areas
- An ability to work under deadlines
- Willingness to travel in Africa as required
Qualifications
- Formal education/certifications not specified.
Salary & Benefits
- Salary details not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Western Cape
In the Western Cape, the Client Services/Sales Support field is generally characterized by a competitive job market with an emphasis on providing excellent customer service and support to clients. The industry tends to be fast-paced and dynamic, with many opportunities for career growth and development.
Typically, Client Services/Sales Support roles in this region fall within a broad salary range of R250 000 to R500 000 per annum, although this can vary widely depending on factors such as the level of experience, company size, and industry sector. For example, entry-level positions may start at the lower end of this range, while more senior roles may command higher salaries. It is essential to note that these figures are only a general guideline, and actual salaries may differ based on individual circumstances.
Common skills required for Client Services/Sales Support roles in South Africa include excellent communication and interpersonal skills, attention to detail, organisational abilities, and the ability to work well under pressure. Additionally, proficiency in Microsoft Office software, CRM systems, and other industry-standard tools is often expected. Many candidates also possess strong problem-solving and analytical skills, as they need to be able to identify and resolve client issues effectively.
These roles can be found in various industries, including the financial services sector, technology industry, manufacturing sector, and others. In these sectors, Client Services/Sales Support professionals play a critical role in supporting customer-facing teams and ensuring seamless service delivery.
Career development opportunities are plentiful for those in this field, with many options available for advancement or specialisation. Typically, career progression involves taking on increasingly complex projects, gaining leadership experience through departmental roles, or pursuing advanced qualifications such as an MBA or a Postgraduate Diploma in Business Administration. With dedication and hard work, it is possible to establish a successful and fulfilling career in Client Services/Sales Support in the Western Cape region.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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