Western Cape: Trader Administrative Assistant posted by Staff Focus

About the Role

The Trader Administrative Assistant role at Staff Focus is an exciting opportunity for a detail-oriented and organized individual to support our trading operations. The successful candidate will be responsible for coordinating invoicing, inventory control, and customer management, as well as providing administrative support to the trading desk.

Key Responsibilities

• Coordinate invoicing and inventory control for all assigned loads
• Maintain contact with assigned customer accounts
• Data entry and management of all assigned customer orders and loads
• Manage assigned customer problems with load queries
• Maintain current and up-to-date daily and various customer/management reports
• Demonstrate regular attendance and timeliness in reporting to work
• Accounts receivables and problem resolution
• Capture and process transactions accurately on internal systems
• Troubleshoot and resolve issues related to trades, transactions, and logistics
• Liaise with customers to address queries and ensure smooth operations
• Monitor accounts receivable and payable to ensure timely processing
• Assist with ad hoc and special projects as required
• Prepare and maintain reports for the trading desk
• Ensure effective operation and maintenance of business system applications
• Sales and accounting support as assigned
• Other general administrative duties as assigned
• Reconciliations of debtors and creditors
• Truck check ins and contract specifications
• Loading and offloading instructions and arrangements
• Coordinate with carriers and suppliers and schedule accordingly
• Communications between customer and supplier
• Contract management
• Collecting weighbridge slips as assigned
• Updating sheets / Management
• Sending debtors statements, monitoring payments and overdue debtors follow-ups
• Monthly Nedbank Audits
• Debtors, Creditors and Carriers application follow-ups.
• POD’s as assigned

Requirements

• Qualification in Accounting / Administration and/or equivalent professional work experience in related field required
• Ability to work and interact well with others
• Strong Microsoft Office Excel skills preferred
• Ability to multi-task in a fast-paced environment
• 2+ years’ experience in a trading environment preferred, or 4+ years in a business environment
• Prior experience with accounts receivable or collections preferred
• Ability to work in a team environment
• Strong customer service commitment
• Ability to maintain confidential information
• Strong communication skills
• Excellent interpersonal skills
• Ability to work at a very detailed level

Qualifications

No specific qualifications mentioned.

Salary & Benefits

Salary details not provided.