Receptionist
Ballito | Luxury Boutique Hotel & Spa | Salary R8,500 R10,500 Negotiable DOE

Kendrick Recruitment is seeking a professional and guest-focused Receptionist to join a luxury boutique hotel and spa in Ballito. The successful candidate will ensure a seamless and welcoming experience for all guests, supporting both front desk operations and administrative tasks.

Key Responsibilities:

• Ensure guest satisfaction and comfort at all times

• Greet and assist guests with check-in and check-out processes

• Process accurate payments for guest accounts

• Respond promptly to guest questions and requests

• Answer and forward telephone calls

• Manage bookings and reservations for accommodation, dining, and spa services

• Run daily night audits and complete daily, weekly, and monthly financial reporting

• Maintain a tidy and organised front desk and workspace

• Assist with administrative and clerical tasks, including stock ordering, receiving, and stocktaking

• Perform other duties as assigned

Requirements:

• Minimum 2 years experience in a 4- or 5-star hotel as a receptionist or in guest services

• Matric certificate; hotel school qualification or equivalent preferred

• Proficient in Opera (preferably Opera Cloud), Micros, and Microsoft Office

• Strong numeracy and administrative skills

• Excellent written and verbal communication skills

• Fluent in English; additional languages advantageous

• Ability to maintain a positive, friendly attitude under pressure

• Excellent organisational and multitasking skills

• Professional appearance and attitude

Package:

• Salary R8,500 R10,500, negotiable depending on experience

• Opportunity to work in a prestigious luxury boutique hotel and spa environment