Job Purpose:

Perform hands-on installation and maintenance tasks on network components such as routers, switches and cables on core networks. Responsible to monitor and troubleshoot all systems and/or escalate to the relevant departments as required.

Responsibilities:

• Implementation of approved change plans.
• Attend to technical escalation from Remote Support.
• Incident management & communication to relevant departments.
• Program network equipment according to standards RFC’s.
• Maintain the national network.
• Undertake data network fault investigations and implement resolutions in local and wide area environments.
• Ensure proper configuration and deployment of ISP or customer networking equipment while adhering to company standards and practices.
• Must be well spoken, have a good command of the English language and must be able to deal with customers in a professional manner.

Requirement:

• MTCNA & MTCRE Certification (essential)
• BGP, OSPF, MPLS, Routing, QoS, Switching and Mikrotik Hardware
• Experience with TCP/IP, DNS, DHCP, routers, IP routing, and switches
• L2 Switching
• Networking
• Router setup, installation and management.
• SOPHOS Firewall setup, planning and management.
• Maintanence of core functionality of VAS products and systems.
• Reporting monthly/weekly on network Health
• Assist RF & access network with site planning and development.
• Any adhoc duty as per the operational requirement of the business.
• Ability to work independently and under pressure.

Experience:

• At least 5 years’ experience as an ISP Network Engineer and Maintenance.
• Experience implementing QoS, PBR, VPN, MPLS, SD-WAN.
• Excellent understanding of Service Provider and Enterprise Architecture.
• Thorough understanding of switching, routing and their related technologies.