Job Description
About the Role
Are you ready to reinforce your career in one of South Africa’s leading steel and mesh solutions companies? We’re looking for a dynamic Internal Sales Representative to join our team and help drive customer satisfaction, operational efficiency, and sales growth.
Key Responsibilities
- Respond to customer inquiries via phone, email, and face-to-face
- Provide accurate product and pricing information
- Prepare and send quotes, proposals, and tenders
- Follow up on leads and quotations to convert inquiries into sales
- Build and maintain strong client relationships
- Process sales orders and ensure accurate data entry
- Coordinate with logistics and production to fulfill orders
- Track deliveries and keep clients informed
- Resolve order discrepancies and customer complaints
- Maintain and update customer records
- Generate sales reports and forecasts
- Support external sales reps and field operations
Requirements
- 13 years experience in internal sales or customer service
- Experience in tendering and order processing
- Strong grasp of sales principles and quotation processes
- Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint)
- Familiarity with customer data management systems
- Excellent communication and negotiation skills
- Ability to analyze customer needs and market trends
- High attention to detail and accuracy
- Strong problem-solving and conflict resolution abilities
- Ability to work independently and under pressure
- Team player with a collaborative mindset
Qualifications
- Matric
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Manufacturing Production Jobs in Kwazulu-Natal
In Kwazulu-Natal, the manufacturing production sector is a significant contributor to the region’s economy, with various industries employing a large workforce. Typically, job seekers in this field can expect to find employment opportunities in sectors such as the financial services industry, technology industry, and manufacturing sector. Generally, these roles involve overseeing the production process, managing supply chains, and ensuring efficient operations.
The salary range for manufacturing production positions in Kwazulu-Natal varies widely depending on factors such as experience, company size, and industry sector. While broad estimates are difficult to provide, very generally speaking, salaries typically fall within the R400 000 to R700 000 per annum range, although actual figures can vary significantly. For instance, experienced professionals with advanced degrees or those working for large multinational corporations like Google or Microsoft may earn on the higher side of this range, while entry-level positions might be lower. Furthermore, roles in smaller companies or startups may also differ from these estimates.
Common skills required for manufacturing production positions include strong technical knowledge of production processes and equipment maintenance, excellent problem-solving and analytical skills, effective communication and leadership abilities, attention to detail, and the ability to work well under pressure. Typically, a degree in engineering, business, or a related field is often necessary for these roles. While not always required, proficiency in industry-specific software and systems can be beneficial.
The manufacturing production sector employs professionals across various industries, including but not limited to the technology industry, automotive sector, and food processing industry. Commonly, manufacturers require skilled workers who can oversee production lines, manage inventory, and maintain equipment.
For those interested in pursuing a career in manufacturing production, there are numerous opportunities for development and growth. Often, companies invest heavily in employee training and development programs, which can lead to career advancement within the company or even across industries. Typically, professionals with 3-5 years of experience may be considered for supervisory roles, while those with advanced degrees or specialized skills may be eligible for leadership positions.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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