Job Description
About the Role
Persona Staff is seeking a highly skilled and experienced Senior Sales Administrator to join our team in Stellenbosch. As the first point of contact for customers, you will be responsible for handling inbound sales queries, orders, and providing exceptional customer service via phone, email, and face-to-face interactions.
Key Responsibilities
- Handle all inbound sales queries and orders.
- Assist customers face-to-face, over the phone, and via email.
- Verify orders, including customer details and payment information.
- Capture data into our internal computer system.
- Provide quotes to existing and potential clients.
- Inform clients about stock availability, alternatives, and lead times.
- Accurately invoice clients.
- Expedite orders through internal coordination.
- Manage your time effectively to ensure timely responses to customer requests.
- Maintain and update sales and customer records.
- Support the sales department with additional administrative tasks as needed.
Requirements
- 2+ years of relevant experience in sales administration or a related field.
- Proficiency in MS Office applications.
- Strong work ethic and sense of responsibility.
- Ability to perform under pressure.
- A driver’s license with reliable transport is advantageous.
Qualifications
No formal education requirements are mentioned in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT Sales Jobs in Western Cape
The IT sales industry in Western Cape is generally a dynamic and growing field, with an increasing demand for skilled professionals to drive business growth and digital transformation across various sectors. Typically, the job market trends indicate a high level of competition among job seekers, but also present opportunities for those who possess the right skills and experience.
In terms of salary expectations, IT sales roles in Western Cape typically offer broad ranges that can vary significantly depending on factors such as the individual’s level of experience, the company size, and the specific industry sector. Generally, entry-level positions may fall within a range of R500 000 to R1 200 000 per annum, while senior roles can command salaries between R800 000 and R3 million or more. However, it is essential to note that actual salary figures can differ significantly depending on individual circumstances.
Common skills required for IT sales roles in Western Cape include strong technical knowledge of various software solutions, excellent communication and interpersonal skills, and the ability to build and maintain relationships with clients and stakeholders. Typically, candidates with experience in areas such as cloud computing, cybersecurity, and data analytics are highly sought after. Additionally, proficiency in tools like Salesforce, Microsoft Dynamics, or similar CRM systems is often preferred.
The IT sales industry is commonly found in various sectors, including financial services sector, technology industry, manufacturing sector, and healthcare industry. Often, companies within these sectors require IT sales professionals to provide solutions that meet their specific business needs and drive growth.
In terms of career development, IT sales roles can offer opportunities for professional growth and advancement. Typically, experienced sales professionals may move into leadership positions or transition into specialized roles such as account management or technical consulting. Some may also choose to pursue additional education or certifications to enhance their skills and stay competitive in the job market.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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