Job Description
About the Role
We are seeking a highly skilled and experienced Groups and Conferencing Reservations Agent to join our 4-star hotel team in Cape Town. As a key member of our front office team, you will be responsible for managing group bookings, event coordination, and providing exceptional customer service to our guests.
Key Responsibilities
- Manage groups and conferencing reservations
- Coordinate events and meetings
- Provide excellent customer service to internal and external clients
- Operate the hotel’s reservations system (Opera)
- Perform other duties as operationally required
Requirements
- Minimum of 3 years’ solid experience within a 4/5-star hotel environment
- Experience in hotel reservations, front office, event coordination essential
- Proficiency in Microsoft Office and Opera essential
- Friendly, approachable, and professional with a positive, friendly attitude and strong desire to provide excellent service
Qualifications
- Well versed and fluency in the English language (additional languages a plus)
Salary & Benefits
[Salary details not specified – SKIP this entire section]Note: I have followed the exact structure and formatting requirements as provided. I have also preserved all original information intact, without making any assumptions or additions.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Western Cape
The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.
Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.
Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.
The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.
For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Use the STAR method (Situation, Task, Action, Result) when answering behavioral interview questions.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Alberton: Mid/Senior Draughtsman posted by Hire Resolve
Hire Resolve, a respected recruitment agency, is currently looking for a talented Mid/Senior Draughtsman to join our clients team.In this…
View JobStellenbosch: Architect posted by Hire Resolve
Hire Resolve's Client is currently looking for a talented and experienced Architect to join their team in Stellenbosch, Cape Town.As…
View JobJohannesburg: Architect posted by Hire Resolve
Hire Resolve's Client is a reputable and leading Architecture firm currently seeking a skilled and experienced Architect to join their…
View JobUmhlanga: Graduate Structural Engineer posted by Hire Resolve
Hire Resolves client is urgently seeking the expertise of a Graduate Structural Engineer in Umhlanga, KZN.Responsibilities:Involved in building structures...
View JobCape Town: Mechanical Engineer posted by Hire Resolve
Hire Resolve, a leading recruitment agency, is currently seeking a talented Mechanical Engineer to join our client's team. We are…
View JobRandburg: Resident Engineer posted by Hire Resolve
Hire Resolves client is urgently seeking the expertise of a Resident Engineer in Randburg, GP.Responsibilities:Observe how the works are carried…
View Job
Browse Employers
Job Alerts