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Sandton: Onsite Desktop Engineer-Sandton-Contract posted by First Technology Group

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Job Description

Role and Responsibilities Have a senior level of experience and understanding in the following services: Microsoft Windows for Endpoints Microsoft Office Microsoft Office 365 Suite Desktop and Laptop hardware fundamentals Have a mid-level of experience and understanding in the following services: Mimecast Anti-Virus Microsoft Active Directory On-Premise Have an entry-level experience and understanding in the following services: Microsoft Group Policy Microsoft Azure Active Directory Network Firewall, Switches, Access Points, Routers and Controllers Network WAN and LAN fundamentals Third-Party Applications (Not Limited To) Exclaimer, Code 2, Sage, M-Files Have the ability to perform the following functions: Be a technical escalation point to resolve incidents which lower tiered Engineers are unable to Be a mentor to lower tiered Engineers Ability to write Work Instructions and Standard Operating Procedures for common tasks Work within a Service Desk ticketing application and ensure that tickets assigned to you are communicated on and resolved with SLA Assist Operations Managers with technical queries when needed Be willing to work unscheduled overtime if required Qualifications and Education Requirements Grade 12 Required A and N – Required Microsoft 365 Certified: Endpoint Administrator Associate Beneficial Bachelors Degree in Computer Science or Information Technology Diploma – Beneficial Preferred Skills Excellent verbal communication Excellent written communication by following email etiquette best practice Ability to work independently and unsupervised Ability to work in a multi-tenanted environment Ability to work with other Business Units and Vendors with the primary goal being providing exceptional service to the customer Interest in wanting to keep abreast of technology in the IT industry Interest in wanting to keep obtained certifications updated and willing to certify in new technologies in accordance with the business strategy and personal roadmap 2-3 years of experience in a similar technical role

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About IT / Computing / Software Jobs in North Johannesburg

As the demand for technology and computing professionals continues to grow in North Johannesburg, the IT industry has become a common destination for job seekers. Typically, roles in this field require a strong foundation in computer systems, software development, and data analysis. Generally, companies in various sectors such as financial services, technology, and manufacturing often have IT departments that cater to their specific needs.

Typically, salaries for IT and computing professionals in North Johannesburg can vary widely depending on factors like experience, company size, and industry sector. Broadly speaking, junior roles may fall within the range of R300 000 to R500 000 per annum, while senior positions can range from R600 000 to R1 200 000 per year. However, please note that these are general estimates and actual salaries can differ significantly based on individual circumstances.

Common skills required for IT and computing roles in North Johannesburg include proficiency in programming languages such as Java, Python, or C++, experience with database management systems like MySQL or SQL Server, knowledge of cloud computing platforms like AWS or Azure, familiarity with agile development methodologies, and strong problem-solving and analytical skills. Additionally, many companies also value skills in areas like cybersecurity, data science, and artificial intelligence.

Industry sectors that commonly employ IT professionals include the financial services sector, technology industry, manufacturing sector, and healthcare sector. The technology industry is particularly prominent in North Johannesburg, with many multinational corporations having a presence in the city. Manufacturing firms, on the other hand, often require IT specialists to manage their supply chain and logistics operations.

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For those looking to break into or advance their careers in IT and computing, there are various opportunities for professional development. Typically, this includes pursuing certifications like CompTIA A+ or Cisco CCNA, attending industry conferences and workshops, and participating in online training courses. Many companies also offer internal training programs and mentorship schemes to help employees develop new skills and take on additional responsibilities.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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