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Roodepoort: Manager: Parts – Roodepoort Multifranchise posted by Motus Corporation

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Job Description

ROODEPOORT MULTIFRANCHISE has a great opportunity available for a PARTS MANAGER FOR THESE BRANDS: Renault, MG and Pre-owned. A Parts Manager is responsible for overseeing the inventory and supply of automotive vehicle parts for the dealership service department, and retail and panel customers. They ensure parts are readily available, manage stock levels, coordinate with suppliers, and maintain optimal inventory to support service operations and business objectives. Specific Role Responsibilities : Handling and managing customer complaints and issues in a timely manner. Ensuring the inventory levels are maintained accurately. Make a list of the parts that need to be purchased. Selling manufactured parts to the customers. Supervising the shipment issues of the parts ordered. Managing the team members and delegating tasks to them. Overseeing the replacements procedures. Looking out for new suppliers offering better quality products. Personnel management. Providing training sessions to the new team members. Resolving any inconsistencies for all the purchase orders. Maintaining a strong relationship with the vendors and suppliers. Planning and creating promotional campaigns for parts on sale. Ensuring the customers are provided with excellent customer service and satisfaction. Preparing monthly and annual sales part reports. Adhering to all the rules and regulations of the company. Minimum Qualifications and Experience needed: Matric Management qualification would be advantageous 3 Years Experience as a Parts Manager is preferred Experience with Drive dealership management system – advantageous Experience in Renault and/or MG parts – highly desired. Valid Drivers License Minimum requirements: Computer literate DRIVE experience advantageous Strong Parts retail experience in a large, complex Parts business. Sound knowledge and understanding of inventory monitoring principles. Demonstrate good leadership skills. Good oral and written communication skills. Ability to maintain a positive working environment. Outstanding sales and organizational skills. Ability to maintain the store records accurately. Ability to demonstrate good administrative skills. Ability to offer exceptional customer service. A keen eye for details for accuracy. Excellent team management abilities. Ability to solve problems instantly. Quick decision-making skills. Good inventory management

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About Customer service / support Jobs in West Johannesburg

In West Johannesburg, the customer service and support industry is generally thriving, driven by a growing economy and increasing demand for excellent customer experiences. Typically, companies across various sectors are investing in robust customer service teams to ensure they meet the expectations of their customers. This trend is often linked to the importance of building strong relationships with clients, fostering brand loyalty, and ultimately driving business growth.

When it comes to salaries for customer service and support positions in West Johannesburg, broad ranges can be expected. Typically, entry-level roles may command a salary range of R15 000 to R25 000 per annum, depending on the company size and industry sector. As experience and skills increase, so do the salary expectations, often falling within the R30 000 to R60 000 per annum bracket for more senior positions. However, it is essential to note that actual salaries can vary widely, influenced by factors such as the specific company, location, and individual performance.

Common skills required for customer service and support roles include strong communication and problem-solving abilities, a positive attitude, and a willingness to learn and adapt. Other key competencies typically include technical skills in software applications relevant to the industry sector, as well as an understanding of customer needs and expectations. Generally, companies seek candidates with excellent interpersonal skills, a keen sense of empathy, and a strong work ethic.

The customer service and support industry is often found in various sectors, including financial services, technology industry, manufacturing sector, and more. Companies in these sectors frequently require staff who can provide responsive, helpful, and professional service to customers. Industry experience and knowledge are also valuable assets for professionals seeking career advancement opportunities within this field.

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For those interested in pursuing a career in customer service or support, there are several pathways to consider. Typically, entry-level positions offer an excellent starting point for new graduates or individuals transitioning into the workforce. As experience grows, so do opportunities for career progression and specialisation, often leading to more senior roles or leadership positions within the organisation.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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