Job Description
About the Role
A well-established IT company based in Pretoria East is seeking an experienced Key Accounts Associate to join their dynamic team. The role is crucial in maintaining customer satisfaction and driving business growth by nurturing relationships with key accounts.
Key Responsibilities
- Client Management: A point of contact for key clients, handling their queries and concerns.
- Building Relationships: Develop and maintain strong relationships with key accounts to foster loyalty and long-term partnerships.
- Growing our base: Be able to grow accounts with additional scanners, the sales team will still be responsible for the action hereafter, but active visits and nurturing should show growth & request additional scanners.
- Entertain and network: Should be flexible to travel and network with current clients when needed. Get referrals from existing clients and reference letters.
- Sales Support: Assist with sales activities by understanding client needs and offering appropriate solutions or products.
- Reporting: Monitor account performance, track growth, and provide regular reports to management. Daily reports on activity as well as every action reflecting on the CRM system.
- Problem Solving: Address any issues or challenges that arise with clients and ensure prompt resolution.
- Collaboration: Work closely with sales, marketing, and technical team to meet client expectations.
Requirements
- Strong communication and interpersonal skills
- Problem-solving abilities
- Attention to detail
- Ability to manage multiple tasks
- Familiarity with CRM software is a plus
- Own vehicle
- Be willing to travel
- Be computer literate
- An extrovert
- Someone with a solution mindset
- Be able to take initiative
- Mature enough to take criticism and instructions
Qualifications
None mentioned.
Salary & Benefits
R 12 000 – R 15 000 CTC pm.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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