Job Description
About the Role
We are seeking an experienced Front of House Manager to join our high-end Restaurant & Bakery team in Randburg. As a dynamic leader, you will be responsible for overseeing daily operations, ensuring exceptional customer experiences, and driving business growth.
Key Responsibilities
- Supervise waiters
- Give excellent customer services
- Manage bookings
- General planning and running of the shifts
- Training junior staff members
- Greet guests at assigned tables & ensure each guest knows all items on the menu & basic ingredients and method of preparation
- Take accurate food & drinks order, using the POS system (GAAP) and deliver within specified time limits
- Ensure that all orders are received timeously
- Bill the guest correctly
- Maintain cleanliness and hygiene of restaurant area, fixtures & fittings
- Perform other general floor manager duties
Requirements
- Grade 12
- Preferably 2 years of previous experience
- Excellent communicator and very organized person
- Able to interact with clients, welcoming and people’s person
- Background in hospitality, food service
- Healthy energetic, available to work weekends, early starts but no evenings
- Outgoing personality
- Well groomed – neat and tidy
- Excellent communication skills
- An eye for detail and keeps a meticulous shop
- Supervisory experience
- Strong customer service orientation and active listener
- Attentive and patient for customers
Qualifications
None specified
Salary & Benefits
Not mentioned in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in West Johannesburg
In West Johannesburg, the catering and hospitality industry is a significant contributor to the local economy, with a diverse range of job opportunities available. Generally, this sector experiences moderate growth rates, driven by increasing demand for quality services in residential and commercial settings. As a result, job seekers can expect a lively and dynamic work environment.
Typically, salaries in the catering and hospitality industry vary widely depending on factors such as experience, company size, and industry sector. For example, entry-level positions may offer salary ranges between R150 000 to R250 000 per annum, while senior roles or those in larger companies can command higher figures, often exceeding R400 000 per annum. However, it’s essential to note that these are broad estimates, and actual salaries can differ significantly.
Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, ability to work under pressure, and attention to detail. Typically, a high school certificate or equivalent is sufficient for entry-level positions, while more senior roles may require higher education qualifications or specialized certifications. Other essential skills include teamwork, adaptability, and basic knowledge of food preparation and safety protocols.
This industry sector employs staff in various roles, including chefs, servers, event coordinators, and management personnel. Common industries that hire catering and hospitality professionals include the financial services sector, technology industry, manufacturing sector, and residential developments.
Career development opportunities are plentiful in this field, with many companies investing in training and professional growth programs. Typically, career progression involves starting as an entry-level staff member, gaining experience, and then moving into more senior roles or specialized areas such as food safety management or event planning. With dedication and hard work, it’s possible to advance to leadership positions or start one’s own catering business.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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