Job Description
About the Role
We are seeking a dedicated Housekeeping Supervisor to join our team in Cape Town, where you will play a key role in maintaining exceptional cleanliness, hygiene, and guest satisfaction within our aparthotel operations.
Key Responsibilities
- Conduct regular inspections of apartments, public areas, and back-of-house facilities to ensure presentation standards meet the highest expectations.
- Supervise and coordinate housekeeping staff to achieve operational excellence and maintain high levels of cleanliness and hygiene.
- Manage inventory control, linen supply, and consumables forecasting to minimize waste and optimize resource allocation.
- Enforce Standard Operating Procedures (SOPs) compliance and ensure OHS regulations are adhered to in all aspects of the role.
- Collaborate with Front Desk and Maintenance teams to achieve seamless guest experience and operational efficiency.
- Provide exceptional communication and guest service recovery abilities to resolve any issues that may arise.
Requirements
- Proven experience in hospitality housekeeping supervision.
- Strong leadership and team management skills.
- Ability to conduct inspections and enforce SOP compliance.
- Knowledge of OHS regulations, PPE standards, and chemical safety.
- Skilled in inventory management, linen control, and consumables forecasting.
- Excellent communication and guest service recovery abilities.
- Strong administrative and reporting skills with attention to detail.
Qualifications
- Formal education/certifications not specified.
Salary & Benefits
- Competitive salary: R 6 000 – R 8 000 per month (DOE).
- Professional growth opportunities in the hospitality sector.
- Supportive team environment with structured training.
- Exposure to dynamic aparthotel operations in Cape Town.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Western Cape
The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.
Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.
Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.
The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.
For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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