Gauteng: Client Relationship Manager – Pumps posted by Fusion Personnel

March 10, 2026 Jobs in Gauteng

Job Description

Role Overview

The Key Account Manager (KAM) is responsible for the end-to-end management of assigned customer accounts within the mining and industrial pump sector. The role ensures revenue stability, account growth, and long-term customer retention through proactive relationship management, technical support, and commercial oversight.
Primary liaison between the customer and the company, maintaining regular engagement with technical, procurement, and finance stakeholders.
By combining strong technical knowledge of pumping systems with commercial acumen, the KAM identifies new business opportunities, drives sales of pumps, repairs, spares, and services, and ensures the efficient handling of enquiries, quotations, and purchase orders.
This role requires a hands-on approach, including site visits, pump troubleshooting, commissioning support, and coordination with internal technical and commercial teams.
The KAM is accountable for maintaining high safety standards, accurate system documentation, and overall customer satisfaction while contributing to continuous improvement and compliance within the business.

Required Qualifications

Matric / NQF equivalent.
Tertiary qualification in business and/ or technical field (Advantageous).
Proficiency in the use of tools and equipment for the effective commissioning and condition monitoring of pumps.

Experience

5+ years of experience in account management or technical sales within the pump industry.
Demonstrated success managing medium- to large-scale customer accounts

Technical Skills
Advanced knowledge of Positive Displacement and Multistage pumps, including:

Mechanical and electrical operation
Pump Curves
System curves, including suction and discharge conditions.
Condition monitoring and fault finding.
Skilled in interpreting technical specifications and working with technical teams.
Proficiency in Tree CRM and esQ.
Strong documentation control, workflow management, and reporting abilities.
Intermediate MS Office capability.

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How to Apply

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About IT Sales Jobs in Gauteng

In Gauteng, the IT sales industry is typically one of the fastest-growing sectors, driven by the increasing demand for technology solutions across various industries. This growth has led to a surge in job opportunities for skilled sales professionals who can effectively promote and sell complex IT products. As a result, IT sales roles have become increasingly in-demand, making it an attractive career choice for those with the right skills and experience.

Typically, salaries for IT sales professionals in Gauteng vary widely depending on factors such as level of experience, company size, industry sector, and specific job requirements. Generally, entry-level positions may start at around R30 000 to R50 000 per annum, while senior roles can command salary ranges of R150 000 to R250 000 or more, depending on individual performance and the size of the organisation. However, these are broad estimates and actual salaries can vary significantly based on specific circumstances.

Common skills required for IT sales professionals in Gauteng include technical knowledge of computer hardware and software, excellent communication and interpersonal skills, a strong understanding of industry trends and technologies, and the ability to build rapport with customers and colleagues alike. Other essential skills often include negotiation and closing techniques, project management experience, and a proven track record of meeting or exceeding sales targets.

Many IT sales roles are employed in various industry sectors, including financial services sector, technology industry, manufacturing sector, and government departments. In these environments, IT sales professionals must be able to understand the specific needs and challenges of each organisation, develop tailored solutions, and effectively communicate the benefits of their products or services. The ability to navigate complex technical information and build trust with customers is also highly valued in this field.

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Career progression for IT sales professionals in Gauteng often involves moving into senior roles such as account management, team leadership, or product specialist. With experience and a strong track record of success, it is common for IT sales professionals to transition into roles that require more strategic thinking and planning, such as business development or operations management. Ultimately, the goal is to develop a deep understanding of the industry and technology trends, and to leverage this knowledge to drive business growth and success.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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