Ballito: Travel Consultant posted by Wild Dreams Hospitality

March 11, 2026 Jobs in Ballito

Wild Dreams Hospitality

Kwazulu-Natal

Travel/Tourism

Job Description

About the Role

We are seeking a highly skilled and commercially minded Travel Consultant to join our team at Wild Dreams Hospitality. As a key member of our travel operations, you will be responsible for delivering seamless, high-touch guest journeys while managing complex logistics and precision requirements.

Key Responsibilities

Quote, book, amend, and manage domestic and regional flight reservations
Arrange road transfers, air transfers, charters, and scenic flights
Liaise with suppliers to secure preferred rates and maintain strong working relationships
Apply margins and commissions in line with the company’s pricing strategy
Support reservations and sales teams to improve booking conversion and guest experience
Issue confirmations, vouchers, and all relevant travel documentation
Proactively manage flight changes, delays, and any guest travel disruptions
Maintain accurate records for bookings, invoicing, and reconciliations
Ensure all travel arrangements align with brand standards and service expectations
Assist with reporting on travel revenue, margins, and operational performance
Communicate clearly and professionally with guests, agents, and internal teams

Requirements

Minimum of 3-5 years’ experience as a Travel Consultant
Solid understanding of Southern and East African travel logistics
Previous exposure to luxury, safari, or tailor-made travel environments preferred
Proven experience quoting, booking, and issuing flights and transfers
Strong knowledge of airline fare structures, routing logic, and ticketing processes
Proficiency in MS Office and travel booking or reservation systems
Excellent written and verbal communication skills
Strong organisational ability with meticulous attention to detail
Calm, professional, and solutions-focused under pressure
Commercial awareness with a strong sense of pricing and margins
Collaborative mindset and strong service ethic

Qualifications

None specified.

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Salary & Benefits

Work laptop & cellphone
Medical aid contribution
Provident fund
Bed nights at lodges in the portfolio

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Travel/Tourism Jobs in Kwazulu-Natal

The travel and tourism industry in Kwazulu-Natal is a dynamic sector that offers a range of job opportunities for individuals passionate about hospitality, adventure, and cultural exchange. Typically, this field encompasses various roles such as tour guides, hotel management, event coordination, and travel agency operations. Generally, the demand for skilled professionals in this sector remains strong, driven by the growth of domestic and international tourism in South Africa.

When it comes to salary expectations, it’s essential to note that salaries can vary widely depending on factors like experience, company size, industry sector, and specific job requirements. Broadly speaking, common salary ranges for travel and tourism roles in Kwazulu-Natal can range from R200 000 to R500 000 per annum, with some senior or specialized positions potentially exceeding this range. However, it’s crucial to research specific salaries based on your individual circumstances and qualifications.

Common skills required for careers in the travel and tourism industry include excellent communication and interpersonal skills, ability to work under pressure, basic knowledge of local culture and customs, proficiency in multiple languages (especially Afrikaans and isiZulu), strong organizational and time management skills, and a valid driver’s license. Other essential skills may include experience with customer relationship management software, understanding of financial management principles, and familiarity with health and safety protocols.

The travel and tourism industry is diverse, and common sectors that employ these roles include the hospitality sector (hotels, restaurants, and game lodges), adventure tourism (safaris, hiking, and water sports), event management, travel agencies, and cultural institutions. Other industries, such as financial services and technology, also occasionally hire staff with relevant skills in this field.

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For those looking to launch or advance their careers in the travel and tourism industry, there are numerous opportunities for development and growth. Typically, career progression involves moving from entry-level roles to senior positions within a company, specializing in areas like event management, marketing, or human resources. Many companies also invest in employee training and development programs, such as hospitality certifications or language courses, to support the growth of their staff.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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