Johannesburg: Functional Consultant: Credit & Collections posted by Dina Gates Recruitment

March 10, 2026 Jobs in Central Johannesburg

Dina Gates Recruitment

Gauteng

Other Retail

Job Description

About the Role

We are seeking a highly skilled and motivated Credit and Collections Functional Consultant to join our team to provide expertise in the implementation, customization, and support of credit and collections software solutions.

Key Responsibilities

Provide expertise in the implementation, customization, and support of credit and collections software solutions.
Engage with customers to review and analyse their requirements, determine operational objectives and document the business requirement specifications.
Scope the solution and translate the business requirements into detailed functional specifications indicating software development and configuration requirements, inclusive of workflow diagrams.
Facilitate and conduct walk-throughs of the requirement specification with the customer and development team.
Configure and/or perform a comprehensive quality assessment of the solution.
Provide input into effort estimates and test scenarios for QA testing.
Provide day-to-day functional support.

Requirements

7 – 10 years of experience in the IT environment
Financial services industry knowledge
Ability to effectively communicate with customers to understand their business requirements
AWS knowledge
Complete understanding of the SDLC (Software Development Life Cycle)
Debt collection processes
Excellent analytical skills
Excellent problem-solving skills
Familiarity with Agile methodology
Proficiency in Google Suite, JIRA, SAP SOLMAN (Solution Manager), and other relevant software applications
Strong understanding of application development
Understanding of relational database and client-server concepts

Qualifications

Relevant financial tertiary qualification

Soft Skills

High level of English proficiency (verbal and written)
Strong presentation skills
Conceptual thinker with logical and critical problem-solving style and approach
Attention to detail and accuracy in data entry, record-keeping, and document preparation
Ability to work independently with minimal supervision and collaborate effectively in a team environment
Ability to multitask, be flexible, and have the ability to prioritise with a sense of urgency and work under pressure to tight deadlines, which includes the possibility of working over weekends and outside of office hours
Customer service-oriented
Strong sense of ownership and accountability
Ability to work within a team and independently

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Retail Jobs in Gauteng

The retail sector in Gauteng is experiencing steady growth, with the demand for skilled professionals driving employment opportunities in various roles. Typically, this includes positions such as visual merchandising assistants, store managers, and logistics coordinators, among others. These careers often require individuals to be adaptable, flexible, and able to work in fast-paced environments.

When it comes to salaries, broad ranges can vary greatly depending on factors such as experience, company size, and industry sector. Typically, salaries for retail professionals in Gauteng generally fall within the following ranges: R40 000 – R80 000 per annum for entry-level positions, with more senior roles commanding salaries ranging from R80 000 – R150 000 per annum or more, depending on individual performance and qualifications.

Common skills required for other retail positions include excellent communication and interpersonal skills, a strong attention to detail, and the ability to work well under pressure. Typically, individuals in these roles also need to be proficient in Microsoft Office software, have basic computer literacy, and be able to lift heavy objects when necessary. Additionally, many employers place a high value on candidates who are customer-focused, flexible, and willing to learn and take on new challenges.

The retail industry sector commonly employs professionals in various roles, including financial services, technology, manufacturing, and e-commerce. These careers often involve working with data, managing inventory, and maintaining a clean and welcoming store environment for customers. Generally, individuals seeking employment in these sectors will need to have a solid understanding of the relevant industry and be able to apply their skills in a practical setting.

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For career development, many retail professionals can expect opportunities for growth and advancement within their current organisation or by moving into new roles within related industries. Typically, this may involve completing additional training or education, gaining experience in leadership or management positions, or taking on special projects that showcase one’s skills and abilities.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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