Western Cape: Sales Administrator posted by Express Employment Professionals – Somerset West

March 11, 2026 Jobs in South Africa

Express Employment Professionals – Somerset West

Western Cape

Client Services/Sales Support

Job Description

About the Role

Our client, a boutique Wellness Spa nestled in the leafy suburbs of Constantia, is seeking a Sales Administrator to join their team. As a key member of the sales support team, you will be responsible for ensuring the smooth operation of sales administration processes, providing excellent customer service, and contributing to the overall success of the business.

Key Responsibilities

Accurately capture and process daily sales transactions (e.g. via Shopify)
Maintain and update sales records in DEAR and Xero
Generate and send quotations, pro forma invoices, and sales invoices
Follow up on outstanding payments and assist with accounts receivable
Ensure all sales documentation is correctly filed and accessible

Compile daily, weekly, and monthly sales reports
Monitor sales performance and highlight anomalies
Assist with compiling financial summaries to support strategic decisions

Ensure smooth syncing of sales data between Shopify, DEAR, and Xero
Cross-check data entries for completeness and accuracy
Support troubleshooting with the finance and sales teams as needed

Reconcile sales and customer payments in Xero
Process refunds, returns, and adjustments correctly
Assist with cash flow tracking and financial audits related to sales

Work with Customer Service to resolve sales-related queries
Provide accurate information to internal teams regarding orders and payments
Liaise with the Finance Manager on month-end closing processes

Identify and recommend ways to improve sales admin workflows
Support system upgrades or changes by testing and documenting processes

Ensure all processes follow company financial controls and accounting standards
Stay informed on updates to platforms like Shopify, Xero, and DEAR

Requirements

Based in Cape Town Southern Suburbs
Previous sales support experience
Proficiency in DEAR, Shopify, and Xero
Basic bookkeeping knowledge
Certificate in Bookkeeping (advantageous)

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Qualifications

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Salary & Benefits

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How to Apply

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About Client Services/Sales Support Jobs in Western Cape

In the Western Cape, the Client Services/Sales Support field is generally characterized by a competitive job market with an emphasis on providing excellent customer service and support to clients. The industry tends to be fast-paced and dynamic, with many opportunities for career growth and development.

Typically, Client Services/Sales Support roles in this region fall within a broad salary range of R250 000 to R500 000 per annum, although this can vary widely depending on factors such as the level of experience, company size, and industry sector. For example, entry-level positions may start at the lower end of this range, while more senior roles may command higher salaries. It is essential to note that these figures are only a general guideline, and actual salaries may differ based on individual circumstances.

Common skills required for Client Services/Sales Support roles in South Africa include excellent communication and interpersonal skills, attention to detail, organisational abilities, and the ability to work well under pressure. Additionally, proficiency in Microsoft Office software, CRM systems, and other industry-standard tools is often expected. Many candidates also possess strong problem-solving and analytical skills, as they need to be able to identify and resolve client issues effectively.

These roles can be found in various industries, including the financial services sector, technology industry, manufacturing sector, and others. In these sectors, Client Services/Sales Support professionals play a critical role in supporting customer-facing teams and ensuring seamless service delivery.

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Career development opportunities are plentiful for those in this field, with many options available for advancement or specialisation. Typically, career progression involves taking on increasingly complex projects, gaining leadership experience through departmental roles, or pursuing advanced qualifications such as an MBA or a Postgraduate Diploma in Business Administration. With dedication and hard work, it is possible to establish a successful and fulfilling career in Client Services/Sales Support in the Western Cape region.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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