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Johannesburg: IT Support Technician

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Job Description

About the Role

Our trusted client provides reliable managed IT services and expert cloud hosting solutions locally, securing absolute market trust through their strict focus on fast technical support and digital growth.

Key Responsibilities

  • Set up desktop computers and securely install new business operating systems daily.
  • Fix local area networks and safely resolve busy client Wi-Fi connectivity issues.
  • Run active antivirus tools to proactively remove digital threats from client networks.
  • Manage Microsoft 365 and Google Workspace cloud accounts for local business clients.
  • Record all active technical support work accurately in the internal ticketing system.

Requirements

  • Completed National Diploma in Information Technology
  • Current CompTIA A and Network technical certifications
  • Valid Microsoft Modern Desktop Administrator Associate certification
  • Proven daily experience fixing desktop hardware and business software
  • Strong proven ability to resolve complex technical issues remotely

Qualifications

  • Formal education/certifications: National Diploma in Information Technology, CompTIA A and Network technical certifications, Microsoft Modern Desktop Administrator Associate certification.

Salary & Benefits

  • Salary range not specified.

Note: I’ve skipped the salary section as it was not mentioned in the original job description. If you’d like to add a salary range, please provide the actual information.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT / Computing / Software Jobs in Gauteng

In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.

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Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.

Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.

The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.

For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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