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Johannesburg: Client Service Executive (Graduate) posted by CFS RECRUITMENT

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Job Description

About the Role

We are a specialised insurance provider in Roodepoort seeking a Client Service Executive to deliver personalised, attentive service to our valued policyholders. This is an excellent opportunity for graduates to start their careers in insurance with no prior experience required.

Key Responsibilities

  • Build and grow relationships with clients to fully understand and anticipate their needs
  • Proactively communicate and provide daily feedback to customers
  • Answer client queries regarding our products and services
  • Update systems and databases with all client information
  • Create and maintain accurate client files
  • Take ownership of policy renewals and retention
  • Deliver solutions and resolve any client issues relating to their insurance policies
  • Always provide exceptional, friendly, and professional service

Requirements

  • Completed university degree (BCom preferred)
  • Excellent academic record
  • Fluency in both Afrikaans and English
  • Outstanding verbal and written communication skills
  • Positive, proactive, and professional attitude
  • Strong administration and interpersonal skills
  • Passion for delivering top-notch client service

Qualifications

None mentioned.

Salary & Benefits

Competitive and negotiable salary. Supportive environment with on-the-job training. Career growth opportunities within a reputable insurance company. A positive and team-oriented workplace.

Please Note

You must be able to reliably commute to, or plan to relocate to, Roodepoort, Gauteng, before starting.

Fluency in Afrikaans and English is essential.

Bachelor’s degree (preferred)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Other Insurance Jobs in Gauteng

The Other Insurance (OI) industry is a significant sector in Gauteng, South Africa, offering a range of career opportunities for professionals with the right skills and experience. Typically, OI roles are in demand across various industries, including financial services, technology, and manufacturing, as companies seek to manage and mitigate risks associated with their operations.

Generally, OI specialists in Gauteng can expect salaries that vary widely depending on factors such as level of experience, company size, and industry sector. While broad salary ranges cannot be provided due to the variable nature of these factors, it is common for experienced OI professionals to earn between R600 000 and R1 200 000 per annum, while entry-level roles may start at around R300 000 to R500 000 per annum. However, salaries can fluctuate depending on individual circumstances.

Common skills required for OI roles in Gauteng include expertise in financial management, risk analysis, data interpretation, communication, and project management. Other essential skills often include proficiency in insurance software, analytical thinking, problem-solving, and the ability to work under pressure. Many OI professionals also hold relevant certifications or degrees in fields such as actuarial science, business administration, or economics.

The financial services sector is a significant employer of OI professionals in Gauteng, with other industries such as technology and manufacturing also commonly hiring for these roles. Other sectors that may employ OI specialists include healthcare, construction, and logistics. In terms of career development, many OI professionals in Gauteng progress to senior roles within their current organisations or move into related fields such as risk management, auditing, or claims handling.

For those seeking a career in OI, it is essential to develop a broad range of skills and experience, often through formal education and training. Many OI professionals in Gauteng have pursued certifications such as the Fellow of the Institute of Actuaries (FIA) or the Chartered Insurance Practitioner (CIP). Building strong relationships with clients, colleagues, and stakeholders is also crucial for success in this field.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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