South Africa: Housekeeping Manager – Luxury Safari Lodge – Near Kruger National Park | Lb posted by Kendrick Recruitment

About the Role

Kendrick Recruitment is seeking a highly organised and experienced Housekeeping Manager to oversee all housekeeping operations at a luxury safari lodge near the Kruger National Park. This live-in role requires a proactive leader with strong attention to detail and a hands-on approach to managing staff, standards, and operations in a remote lodge environment.

Key Responsibilities

• Ensure all housekeeping areas, including guest rooms, public spaces, spa, laundry, and back-of-house areas, meet established standards.
• Oversee the cleanliness, organisation, and compliance of housekeeping storerooms.
• Delegate tasks to the Housekeeping Supervisor and monitor follow-through on instructions.
• Conduct regular spot checks to maintain service and cleanliness standards.
• Support recruitment, onboarding, and training of housekeeping staff.
• Provide input for performance evaluations and staff rostering.
• Foster a motivated, accountable team culture focused on service excellence.
• Monitor linen usage and laundry cycles, ensuring adequate par stock levels.
• Perform monthly inventory counts for linen, cleaning products, and guest amenities.
• Liaise with suppliers and obtain quotes for major purchases.
• Track departmental spending to align with budgetary guidelines.
• Implement environmentally responsible cleaning practices.
• Enforce health and safety compliance, including PPE usage and chemical handling.
• Complete hygiene and room audit checklists and address deviations.
• Identify maintenance issues during daily checks and report promptly.
• Ensure all maintenance concerns are documented and followed up.
• Oversee honeymoon turndowns, VIP room preparations, and special guest requests.
• Coordinate housekeeping support for lodge events and functions.
• Maintain knowledge of operating procedures for all housekeeping machinery and equipment.
• Report faults or safety concerns and ensure timely repairs or replacements.

Requirements

• Matric.
• Minimum 3 years’ supervisory housekeeping experience, preferably in a lodge or remote environment.
• Strong organisational, training, and people management skills.
• High attention to detail, especially in luxury guest-facing areas.
• Knowledge of hygiene standards, chemical usage, and laundry systems.
• Computer literate (Outlook, Word, stock/inventory systems).
• Fluent in English; other local languages an advantage.

Qualifications

• None specified.

Salary & Benefits

Salary: Negotiable, dependent on experience.