Job Description
About the Role
We are seeking a highly skilled Support Technician to join our team at HandPicked Recruitment in Gauteng. As a key member of our support team, you will provide technical assistance and operational support to our clients and internal stakeholders.
Key Responsibilities
- Maintain a high level of organization, accuracy, and efficiency in all tasks.
- Coordinate and schedule the manufacturing of genset integration kits.
- Maintain accurate records and compile reports as required.
- Manage internal and external correspondence and ensure prompt, professional responses.
- Develop and maintain effective filing and information management systems.
- Assist with the maintenance of the technical dashboard and support upgrades as required.
- Perform pre-commissioning of systems when needed.
- Conduct quality control inspections and technical checks to ensure compliance and functionality.
- Support installers with remote commissioning of sites and troubleshooting where necessary.
- Assist with the sales process of genset integration units (technical support, documentation, and coordination).
- Provide support to both external and internal clients, ensuring a professional and solutions-driven service.
- Liaise with various departments to ensure seamless delivery and implementation.
- Assist with internal IT-related issues and basic troubleshooting.
- Support general problem-solving and ensure minimal downtime for staff.
Requirements
Technical qualification or relevant experience in electrical, electronics, automation, IT support, or related field. Solar industry experience would be highly beneficial. Previous experience in a technical support / operational support environment is advantageous. Strong administrative and organisational skills. Good understanding of systems, dashboards, and technical documentation.
Qualifications
Formal education/certifications not specified.
Salary & Benefits
Salary information not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Trade/Artisan/Technical Management Jobs in Gauteng
The trade, artisan, and technical management field is a vital component of the Gauteng job market, with various industries such as manufacturing, construction, and technology sectors regularly employing professionals in these roles. Typically, workers in this field possess strong technical skills and a keen eye for detail, making them valuable assets to organisations across Gauteng.
When it comes to salary ranges, trade, artisan, and technical management positions generally fall within the R600 000 to R1 200 000 per annum bracket. However, it is essential to note that this figure can vary significantly depending on factors such as level of experience, company size, industry sector, and specific job requirements. Typically, more senior roles or those in larger organisations may command higher salaries, while entry-level positions may be lower paid.
Common skills for trade, artisan, and technical management roles include strong problem-solving abilities, excellent communication skills, and the ability to manage multiple projects simultaneously. Other essential skills often include proficiency in specific software applications, a solid understanding of industry regulations and standards, and experience with quality control processes. Typically, professionals in this field must be willing to continuously develop their skills and knowledge to stay up-to-date with industry advancements.
The manufacturing sector, financial services sector, technology industry, and construction sector are among the most common industries that employ trade, artisan, and technical management professionals. In these sectors, roles can range from overseeing production facilities to managing supply chains and ensuring compliance with industry regulations.
Career development opportunities for those in trade, artisan, and technical management positions are generally strong, with many organisations providing training and development programs to help employees advance their careers. Typically, this may involve moving into senior leadership positions or taking on more strategic roles, such as process improvement specialist or quality manager. With experience and a strong work ethic, workers in this field can look forward to a range of career advancement opportunities and a stable, well-paying salary.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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