Job Description
About the Role
The Skills Mine is seeking a skilled Fraud Investigator to join our team in Johannesburg. As a key member of our risk management department, you will be responsible for investigating suspected fraud cases and making informed decisions to protect our customers’ assets.
Key Responsibilities
- Investigate suspected fraud cases across accounts, cards, digital channels, wallets, EFT, onboarding, and other banking channels.
- Review transaction patterns, customer profiles, device intelligence, and behavioural indicators.
- Conduct detailed case analysis and document findings in line with internal policies and regulatory requirements.
- Make risk-based decisions on account restrictions, closures, or escalations.
- Manage case queues within agreed SLAs and productivity targets.
- Process payments for case refunds and facilitate the repatriation of funds to agent banks and third parties in accordance with established procedures and controls.
- Prepare formal letters for liability outcomes and respond to requests from customers and external parties in line with established procedures and communication standards.
Requirements
- A Higher Certificate, Diploma, or Degree in Fraud Risk Management, or the successful completion of relevant training courses
- A minimum of 5 years overall experience, including at least 2 years in Banking, Data Analysis, and/or Risk Management
- Strong knowledge of the Banking Industry, Regulations and Financial Crime
- Strong AI and Data Analytics skills
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Finance/Accounting Jobs in Gauteng
The finance and accounting sector is a significant contributor to the economy of Gauteng, South Africa, providing numerous opportunities for professionals looking to advance their careers. With major financial institutions, banks, and multinational corporations based in the province, there is a high demand for skilled finance and accounting professionals.
Salary ranges in Gauteng are generally in line with national averages, but can vary depending on factors such as industry, company size, and level of experience. According to recent job postings, average salary ranges for finance and accounting positions in Gauteng include:
R250 000 – R350 000 per annum for junior finance professionals
R400 000 – R600 000 per annum for experienced accountants
R700 000 – R1 200 000 per annum for senior finance managers
Key skills required for success in the finance and accounting sector in Gauteng include:
Financial planning and analysis
Accounting standards and compliance (e.g. IFRS)
Data analytics and reporting
Communication and interpersonal skills
Budgeting and forecasting
Risk management
Business acumen and strategic thinking
Major employers in the finance and accounting sector in Gauteng include:
Standard Bank, one of South Africa’s largest banks, with its headquarters located in Sandton, Johannesburg.
Multinational corporations such as IBM, which has a significant presence in the province, and Unilever, a leading consumer goods company.
The Johannesburg Stock Exchange (JSE), which is also based in the province and provides opportunities for finance professionals to work in investment banking and stockbroking.
Career growth opportunities are available in the finance and accounting sector in Gauteng, with many companies investing in training and development programs to support their employees’ career progression. Senior finance managers can move into executive roles, while experienced accountants can take on leadership positions or start their own businesses. Additionally, the JSE offers a range of training programs and certifications for finance professionals, such as the Certified Financial Analyst (CFA) program.
Overall, the finance and accounting sector in Gauteng presents numerous opportunities for career advancement and professional growth, with a high demand for skilled professionals and competitive salary ranges.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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