Cape Town City Centre: Systems Support Engineer – Managed service provider

April 20, 2026 Jobs in Cape Peninsula

Cape Town Region

IT / Computing / Software

Job Description

About the Role

We are seeking an experienced Systems Support Engineer to join our team as a managed service provider, providing technical expertise and support to our clients in Cape Town City Centre. The ideal candidate will have strong knowledge of Office 365 services and excellent troubleshooting capabilities.

Key Responsibilities

Provide technical support for Office 365 services including Exchange Online, SharePoint, Teams, and OneDrive
Troubleshoot Windows OS and applications, email flow and routing, and Office 365 services
Offer network expertise, including routing & switching, PowerShell scripting, and administration
Collaborate with clients to understand their needs and provide solutions
Develop and maintain technical documentation and knowledge base articles

Requirements

Strong knowledge and experience of Office 365 services
Excellent technical troubleshooting capabilities
Experience with Windows OS and applications
Good working knowledge of networks and routing
PowerShell scripting and administration skills
Customer-focused approach with analytical and questioning skills
Excellent verbal and written communication skills for an international audience

Qualifications

Current Microsoft Certifications in either MS or AZ tracks

Salary & Benefits

[Salary information not mentioned in the original job description, so skipped]

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT / Computing / Software Jobs in Cape Town Region

The IT and computing industry in the Cape Town region is generally thriving, with a strong demand for skilled professionals in fields such as software development, data analytics, and cybersecurity. Typically, these roles are found across various sectors, including technology, finance, healthcare, and education. As a result, career opportunities in this field are often diverse and abundant.

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In terms of salary ranges, it’s common to find IT and computing professionals earning between R400 000 to R1 200 000 per annum, depending on factors such as experience, company size, and industry sector. However, please note that these figures are broad estimates and may vary significantly based on individual circumstances. For instance, senior roles or those in larger companies tend to command higher salaries, while entry-level positions may be lower.

Common skills required for IT and computing roles include proficiency in programming languages such as Java, Python, or C++, experience with software development methodologies like Agile or Scrum, knowledge of data structures and algorithms, and familiarity with cloud computing platforms. Additionally, many employers also value skills such as data analysis, problem-solving, and communication.

The technology industry is a significant sector that employs IT professionals in Cape Town, followed by the financial services and manufacturing sectors. Other industries that commonly require these roles include education, healthcare, and government.

For those looking to advance their careers in IT and computing, there are various opportunities for professional development. Typically, this involves obtaining relevant certifications, such as CompTIA or Cisco, and staying up-to-date with industry trends through online courses or workshops. Many employers also provide training and mentorship programs to support employee growth. With experience and continuous learning, it’s possible to move into senior roles or specialise in a particular area of expertise.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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